What are the responsibilities and job description for the Care Access Advocate position at Houston Hospice?
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Houston Hospice believes that the most valuable resource to an organization is it’s Employees. Founded in 1980, we are the oldest, largest, independent non-profit hospice in the Greater Houston area. It is our mission to provide uncompromising, compassionate, end-of-life care to patients of all ages and their families. Serving 13 counties that surround the Houston area, we are committed to being the highest quality hospice provider wherever we serve.
At Houston Hospice, we focus on caring, not curing. We take a team approach to care that includes physicians, nurses, social workers, chaplains, hospice aides, volunteers, and bereavement counselors. We provide hospice service wherever patients and families need us: in their home, in a long-term care facility, or in our inpatient care unit that is based in the Texas Medical Center. Our team of doctors and nurses specialize in managing pain and symptoms that are unique to life-limiting illnesses.
Summary:
The Care Access Advocate role was designed to help meet and exceed the census goals by proactively interacting with healthcare referral sources, organizations, and providers in conjunction with the community to attain referrals and admissions. We are looking for a new Advocate to help cover the Houston Hospice service area.
Qualifications:
- Proven track record of medical sales experience.
- Two years of experience in healthcare marketing is strongly preferred
- Hospice experience preferred.
- Ability to handle detailed and confidential information.
- Ability to work a flexible schedule (infrequent evenings and weekends.
- Excellent interpersonal skills, and oral and written communication skills.
- Ability to accommodate multi-faith beliefs and cultural backgrounds of patients/families.
- Superior presentation skills.
Duties/Responsibilities:
- Analyze, build, and manage relationships including the ability to create, nurture, and cultivate an effective approach with community referrals.
- Responsible for generating contacts through coordinating community-based events.
- Provide communication regarding hospice values within targeted communities.
- Collaborate with provider partners, community and state agencies, hospitals, SNFs, and other partnerships providing education within targeted communities/populations.
- Develops and implements educational programs for the public regarding hospice care.
- Understands and adheres to organizational compliance and privacy programs.
- Assists in providing service that fosters the organization’s mission, values, vision, and goals.
- Performs other duties as required and/or requested by management.
- Ability to initiate and maintain new contracts with various healthcare organizations
