What are the responsibilities and job description for the Student Case Worker-10M position at Houston Independent School District?
Location : [[location]]
Area : South
Contract Months : 10
JOB SUMMARY
Student Case Workers serve all school levels in four areas : training on attendance and dropout issues and policies, compulsory attendance compliance, dropout prevention, and dropout recovery. Student Case Workers directly serve students and families with referral and consultation services for support in the areas of dropout prevention, intervention, social services, and other outreach efforts.
MAJOR DUTIES & RESPONSIBILITIES
- Trains and advises school staff, parents and community on issues and policies related to attendance and dropouts.
- Advises campus staff on policies, resources and best practices related to truancy prevention. Advises campus committees in the analysis of attendance data. Processes attendance referrals after campus interventions have been attempted. Conducts home visits, and student or parent conferences to investigate cases of non-attendance. Provides direct services or referrals to students and families to resolve issues affecting attendance. Files truancy cases as warranted. Serves as a district witness to the State in cases of non-attendance.
- Collaborates with campus committees and administration to identify students in need of interventions and support services or referrals for dropout prevention. Provides direct services when campus services have been exhausted. Assists campuses in developing strategic community and agency partnerships, relationships and connections to improve graduation rates and lower dropout rates.
- Assists schools in investigating and locating potential dropouts, documenting leaver status, and advises on leaver coding. Conducts home visits and conferences with potential dropouts and family members to resolve barriers, explore options and alternatives, and facilitate re-enrollment of recovered students.
- Documents and reports results of referrals, court cases, consultations with parents and students, meetings with school staff members, and referrals to agencies. Compiles and tabulates dropout / prevention investigation results for monthly reporting.
MAJOR DUTIES & RESPONSIBILITIES CONTINUED
EDUCATION
Bachelor's Degree
Equivalent and directly related education and experience, as determined by Human Resources and the hiring manager, may be accepted in lieu of a Bachelor’s Degree. Equivalent experience is four or more years in a related field in a professional-level position, in addition to the minimum experience requirement of 1 year. An Associate’s degree would fulfill a portion of the four-year degree requirement.
WORK EXPERIENCE
1 to 3 years
SKILL AND / OR REQUIRED LICENSING / CERTIFICATION
Microsoft Office, Chancery
Office equipment (e.g., computer, copier)
LEADERSHIP RESPONSIBILITIES
No supervisory or direct people management responsibilities. May provide occasional work guidance, technical advice and training to staff.
WORK COMPLEXITY / INDEPENDENT JUDGMENT
Work and tasks are often straightforward, routine, structured and guided by established policies and procedures. Little, if any, independent judgment is required, outside of making basic choices in the selection and application of established methods. The job receives frequent, ongoing supervision.
BUDGET AUTHORITY
No budget development activity is required.
PROBLEM SOLVING
Decisions are made on both routine and non-routine matters with some latitude, but are still subject to approval. Job is occasionally expected to recommend new solutions to problems and improve existing methods or generate new ideas.
IMPACT OF DECISIONS
Follows rules and procedures. Decisions can have minimal or no impact to HISD. Errors can be readily detected, usually by the employee, and, if made, would result in minor expense for correction.
COMMUNICATION / INTERACTIONS
Information sharing - gives and receives information such as options, technical direction, instructions and reporting results. Interactions are mostly with customers, own supervisor and coworkers in own and other departments.
CUSTOMER RELATIONSHIPS
Follows through with customer inquiries, requests and complaints. Forwards difficult and non-routine inquiries or requests to appropriate level for resolution.
WORKING / ENVIRONMENTAL CONDITIONS
Work involves some exposure to moderate risk of accident and requires following basic safety precautions.
Ability to carry and / or lift less than 15 pounds.
Houston Independent School District is an equal opportunity employer.
