What are the responsibilities and job description for the Consultant - Internal Consulting position at Houston Methodist?
Note: Candidates with Financial Analyst/Business Analyst background strongly encouraged to apply.
JOB SUMMARY
At Houston Methodist, the Consultant plans, directs, and coordinates projects & initiatives of enterprise scale and complexity to revenue cycle, hospital & clinic operations, and information technology and business strategy. These projects would be large- to medium-scale initiatives and will typically impact or improve multiple department and/or hospital operations at the system, regional or local level. Executes the project plans and activities following project management best practices and ensures specific goals, metrics and ROI targets are achieved. Proactively participates in the development, research and identification of key areas of opportunity within the System for improvement in process or cost savings.
PRIMARY JOB RESPONSIBILITIES
Job responsibilities labeled EF capture those duties that are essential functions of the job.
PEOPLE - 25 %
- Drive change management within their scope of work by effectively communicating project information to stakeholders, driving accountability to timelines and objectives and managing customer's expectations. (EF)
- Lead, coach and motivate project team members including leadership and front line staff. (EF)
- Validate work plan, duties, responsibilities, and scope of authority with management. (EF)
SERVICE - 20 %
- Plan and organize all aspects of the project life cycle for small and medium sized projects including - definition of scope, objectives, compliance and governance. (EF)
- Determine staffing requirements, and allotment of available department resources to various phases of the project including direction and coordinate activities of project personnel. (EF)
- Shadow and round in assigned areas or projects to assist with information gathering related to people, process and priorities. (EF)
- Prepare reports for management, client and others. (EF)
QUALITY/SAFETY - 15 %
- Establish and maintain a relationship with Internal Audit and Business Practices to ensure adherence to all State and Federal regulations and to gain input on risks and mitigation plans. (EF)
- Maintain and adhere to the Internal Consulting team standards and departmental processes. (EF)
- Oversees and develops methodology to ensure compliance to all regulations and policies directly connected to Internal Consulting initiatives. (EF)
FINANCE - 20 %
- Drive project performance to expected financial and process improvement outcomes including ROI and other project-based KPIs. (EF)
- Assist leadership with identification of areas where optimization can have a positive financial impact related to the Houston Methodist system. (EF)
- Helps team to meet ROI targets provided by the CFO. (EF)
GROWTH/INNOVATION - 20 %
- Support Senior Strategy Consultant and Leadership with ongoing improvement initiatives by planning, implementing and monitoring compliance. (EF)
- Support system standardization of key business and operational processes to improve operational, financial and patient outcomes. (EF)
This job description is not intended to be all inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION REQUIREMENTS
- Bachelors degree in business, nursing or related field required
- MHA, MBA, MSN or related degree preferred
EXPERIENCE REQUIREMENTS
- Five years experience in implementing and supporting complex medium to enterprise scale projects, preferably in a healthcare environment. Three years experience with masters degree.