What are the responsibilities and job description for the Bilingual Front Desk Medical Receptionist position at Houston Metro Urology?
Bilingual Front Desk Medical Receptionist
Houston Metro Urology, Houston's largest and most comprehensive urology group is seeking an experienced Bilingual Front Desk Medical Receptionist to join our team.
- Consistently demonstrate exceptional patient care which is the heart of HMU.
- Coordinating patient care throughout the clinic: schedule and confirm appointments and check-in/out patients.
- Answer incoming calls, check messages, and return calls in a timely manner and answer inquiries on the phone, in person, or by email in a helpful, respectful, and efficient manner.
- Maintain the front desk and reception areas.
- Managing and updating patient records in Athena.
- Make sure all information has been received from new patients before their arrival and that all information is entered into the system accurately.
- Verify patient information on returning patients: demographics, referring doctor; pharmacy information, email address, and current insurance information.
- Take pictures of patients for patients' files.
- Print daily appointment schedules, check fee slips and patient accounts for next day’s schedule including checking for referrals, overdue balances, labs, etc.
- Fill in for other positions in the front office when required.
Education:
- High school or equivalent (Required)
Required Qualifications:
- Minimum 1-2 years of experience in a medical office or healthcare setting.
- Proficiency in medical terminology and familiarity with insurance verification processes.
- Strong computer skills, including experience with Electronic Medical Record (EMR) systems.
- Bilingual (English and Spanish)
Preferred Qualifications:
- Athena software experience
- Phlebotomy experience
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Desired Salary
Education:
- High school or equivalent (Required)
Experience:
- Medical terminology: 2 years (Required)
- Medical receptionist: 2 years (Required)
- Microsoft Office: 2 years (Required)
Language:
- Spanish (Required)
Ability to Relocate:
- Sugar Land, TX 77479: Relocate before starting work (Required)
Work Location: In person
Salary : $15 - $20