What are the responsibilities and job description for the Inside Sales Account Manager position at Howard Technology Solutions?
ABOUT HOWARD TECHNOLOGY SOLUTIONS
Howard Technology Solutions is a premier retailer of brand name computers, consumer electronics, computer-related accessories, technology supplies and complete technology solutions. Our talented team is our driving force behind our world class customer service, our continuous growth, and our increasing success. With the backing of our parent company, Howard Industries Inc., which includes over 4000 team members and generates over $1 billion in revenue, and partnering with great brands such as HP, Lenovo, Cisco, Microsoft and Epson, we have rapidly gained market share in the industry and are looking to expand our team to help us take our company into the future.
SUMMARY OF POSITION
Howard Technology Solutions is a rapidly expanding technology solutions provider for the Healthcare, K-12, Higher Education, Government and Commercial markets. HTS is looking for a motivated, well-organized Inside Sales Representative to join our team.
The Inside Sales Account Manager, along with outside Account Executives, is responsible for the promotion and sale of technology solutions to one of the designated segments: healthcare and long-term care facilities. This individual will collaborate and consult with existing and new customers to determine their needs, create solutions, and ensure a smooth sales process. The Inside Sales Account Manager will provide continuity within the territory as a single, consistent connection point for prospects, customers, and partners, while collaborating with Howard Account Executives.
PRIMARY RESPONSIBILITIES
- Maintain and grow account base through proper balance of maintenance and prospecting phone calls
- Work closely with an outside Account Executive in a specific territory
- Renewing relationships with past buyers to drive future business
- Establish and expand relationships with key executives and decision makers
- Demonstrate ability to close sales and overcome customer objections
- Position HTS’s solutions as a strategic advantage to our customer’s long term needs
- Work with clients to understand their business issues and provide solutions that meet their needs (Consultative selling)
- Process quotes and price products using HTS systems and pricing policy
- Achieve upsell/cross-sell targets to enhance order value
- Resolve customer issues
- Follow up on customers’ requests for assistance, literature, price quotes, etc., to establish a high standard of service
- Achieve monthly sales goals and quotas
- Participate in training, including product training, systems training and sales techniques
- Manage time effectively and profitably
MINIMUM QUALIFICATIONS
- Excellent communication skills through both phone and email
- Strong interest in sales and working in a fast paced environment
- Ability to multitask and meet multiple simultaneous demands
- Corporate level proficiency in MS Word, Excel, PowerPoint, official e-mailing, and computer skills, etc.
- Basic working knowledge of the technology industry (or a desire to learn) including PC hardware and software, networking, and audio visual products, and the ability to determine how these products align to meet our customers present and future needs
- Desire for performance driven compensation
PREFERENCES
- Associate's or Bachelor’s degree is preferred
COMPENSATION
- Base Pay Commission
- Monthly Incentive Program
BENEFITS
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- 401K Retirement
- Education Reimbursement
- Paid Holidays
- Paid Vacations
Equal Opportunity Employer Vet/Disabled
