National Kiosk Account Manager - Utility

ABOUT HOWARD TECHNOLOGY SOLUTIONS

Howard Technology Solutions is a premier retailer of brand name computers, consumer electronics, computer-related accessories, technology supplies and complete technology solutions. Our talented team is our driving force behind our world class customer service, our continuous growth, and our increasing success. With the backing of our parent company, Howard Industries Inc., which includes over 4000 team members and generates $1 billion in revenue, and partnering with great brands such as HP, Lenovo, Cisco, Microsoft and Epson, we have rapidly gained market share in the industry and are looking to expand our team to help us take our company into the future. Howard Technology Solutions remains a leader within our market segments thanks to the dedication, integrity, and talent within our organization.

SUMMARY OF POSITION

National Kiosk Account Manager of Utility Technology Solutions is responsible for the promotion and sale of Howard Kiosks and Technology Products to assigned target accounts within the utility industry. This individual will need to possess exceptional customer service and communication skills to adequately facilitate the sale of our products while maintaining a strong working relationship with the customer long after the sale has concluded. This is a “results oriented” position that requires an organized, hardworking, self-driven, focused individual determined to meet established quotas. Industry experience is considered to be a major asset.

PRIMARY RESPONSIBILITIES

• Maintain and grow the account base through proper balance of maintenance and prospecting through in-person visits, phone calls, emails, etc.
• Renew relationships with past customers to drive future business.
• Establish and expand relationships with key executives and decision makers
• Close sales and overcome customer objections.
• Work with customers to understand their business issues and provide solutions to meet their needs (consultative selling).
• Process quotes and special price requests using the company’s systems and pricing policy.
• Provide competitive review to update our features that will enhance our customer retention and satisfaction.
• Review customer feedback regarding our products and web site to identify weaknesses and opportunities to establish a competitive advantage.
• Follow up on customers’ requests for assistance in order to establish a high standard of service.
• Incorporate company marketing efforts in the selling process so that customers experience a coherent corporate message.
• Participate in training, including product training, systems training, and sales techniques.
• Manage time effectively and profitably.

PHYSICAL REQUIREMENTS

• Position is fully remote
• Requires willingness to work a flexible schedule (occasional weekend and / or evening work)
• Requires extensive travel, including overnight travel

SKILLS / QUALIFICATIONS

• Prior sales experience in the utility market is strongly preferred
• High school or equivalent required, four-year college degree preferred
• Must be able to develop relationships
• Strong desire to be in the technology sales segment
• Corporate level proficiency in MS Word, Excel, PowerPoint, official e-mailing, and computer skills, etc.
• Presentable, courteous and pleasant personality
• Exhibit a sense of urgency
• Hardworking, sincere, honest, dedicated and self-achiever
• Excellent verbal and written communication skills are required
• Experience in selling technology to food service industry preferred
• Experience in selling kiosks, touchscreen technology, smart lockers, or similar products preferred
• Ability to handle shifting priorities and multiple simultaneous demands in a schedule-driven environment is required

COMPENSATION

Competitive Base Salary Commission

BENEFITS

• Medical Insurance
• Dental Insurance
• Disability Insurance
• Life Insurance
• 401K Retirement
• Education Reimbursement
• Paid Holidays
• Paid Vacations

Equal Opportunity Employer Vet / Disabled