What are the responsibilities and job description for the Order Fulfillment Specialist position at HOWW?
At HOWW Manufacturing we're looking for an Order Fulfillment Specialist to join our dynamic team! If you're passionate about providing exceptional customer service and ensuring orders are processed accurately and efficiently, this is the perfect role for you. As an Order Fulfillment Specialist, you'll play a key part in delivering top-notch customer experiences by managing orders from start to finish, coordinating with teams across the company, and ensuring timely deliveries. With opportunities to grow and a supportive, collaborative work environment, this is more than just a job - it's a chance to make an impact and advance your career with a leading company. Join us and be part of something exciting!
We offer great benefits including :
No weekends, No nights, No holiday shifts
Paid training
Paid Time Off and Paid Holidays
Medical, Dental, and Vision insurance
401(K) Retirement Plan
Bonus program
Key Responsibilities :
- Accurately enter and process customer orders into the system.
- Review and verify order information, including product availability, pricing, and delivery details.
- Communicate with internal departments (sales, inventory, and shipping) to ensure orders are fulfilled in a timely and accurate manner.
- Monitor order statuses and proactively resolve any issues or delays.
- Track and manage inventory levels to prevent shortages and ensure efficient order fulfillment.
- Respond to customer inquiries regarding order status, delivery schedules, and product availability.
- Prepare and generate order documentation (invoices, shipping labels, packing lists, etc.).
- Coordinate with warehouse teams to ensure products are packaged and shipped correctly.
- Provide reports on order statuses and fulfillment performance to management as needed.
Qualifications :
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.