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IT SUPPORT - BRIDGEPORT, WV

HQ Aero Management Inc.
Bridgeport, WV Contractor
POSTED ON 5/21/2024 CLOSED ON 10/30/2024

What are the responsibilities and job description for the IT SUPPORT - BRIDGEPORT, WV position at HQ Aero Management Inc.?

IT Support Technician

Job Summary

HQ Aero is currently recruiting for IT SUPPORT TECHNICIAN in Bridgeport, WV.

Responsibilities

IT Support personnel will be required to perform the following tasks:

  • Build and configure hardware and update software.
  • Repair computers and ensuring that they are functioning properly.
  • Run diagnostic programs and maintaining computers.
  • Gather data to assess the needs of the customer.
  • Perform system administration.
  • Resolve incorrect settings.
  • Replace hardware or reinstall the operating system.

Qualifications, Experience & Requirements:

  • 1-2 years of experience
  • Proficient in troubleshooting printer, hardware, software (e.g., Office O365), and network issues.
  • Experience with operating systems (e.g., Windows) and their configurations.
  • Knowledge of computer networks, including LAN, WAN, VPN, and TCP/IP.
  • Knowledge of Active Directory.
  • Ability to install, configure, and maintain computer hardware and peripherals.
  • Analytical and problem-solving skills to identify and resolve technical issues.
  • Attention to detail and ability to follow standard operating procedures.
  • Communication and "customer service” (ability to walk coworkers through solutions to their issues, email etiquette).
  • Basic mechanical skills (e.g. skills with tools as screw drivers, etc.)

Job Type:

  • Contract to Direct Hire
  • Schedule: Monday through Friday 7:00 am till 3:30 pm (hours are subject to change, depending on company needs)

Certifications (preferred not required):

  • CompTIA A Technician
  • CompTIA Network
  • Cisco Certified Network Associate (CCNA)
  • Microsoft Certified Solutions Expert (MCSE)
  • Certified Information Systems Auditor (CISA)
  • Certified Information Systems Security Professional (CISSP)

Essential Job Functions:

  • High school diploma or general education degree (GED) required
  • Criminal Background Check & Compliant to FAA Drug and Alcohol screening checks are mandatory
  • Physical Demands: The employee must occasionally lift and/or move up to 50 pounds. Positions requires frequent walking, standing and/or climbing.

DISCLAIMER

This job description indicates the general nature and level of work expected by the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may be asked to perform other duties as required.
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