What are the responsibilities and job description for the GENERAL MANAGER position at HQ Aero Management?
Summary :
HQ Aero is currently recruiting for a GENERAL MANAGER in Trenton, ME
The FBO General Manager oversees all aspects of the FBO including customer relations, line operations, accounting, health, safety and environmental functions, as well as planning and coordinating activities for the sale and provision of general aviation activities such as fuel, hangar and office rental. Provides day to day leadership and direction to facilitate safer, reliable service. Acts as company liaison in matters related to the airport community. The General Manager will promote a positive team environment to better serve our internal and external customers. You will be reporting to the Vice President of Operations and this position has supervisory responsibilities.
Responsibilities :
As a General Manager, you will be required to :
- Assist in establishing the annual operating plan / Budget for the Company and the Business
- Implement standardized service levels, pricing strategies for jet A / Avgas / hangar / office rental / facilities, safety practices, staff training programs, staffing and labor productivity schemes, inventory management, maintain equipment and tools, manage supplier relationships and oversee FBO facilities;
- Manage hangar occupancy and customer mix to drive fuel volume growth over time
- Identify prospective anchor hangar tenants for new hangar development at the Business
- Monitor operating performance across business units ( Line Service and hangar operations) and implement corrective measures, as applicable
- Assist in hiring and developing training programs for Line Service Technicians ("LST"), Customer Service Representatives ("CSR") and GSE Mechanics
- Assist in lease renewal / extension / amendment, capital expenditure management and major customer agreement negotiations
- Attend monthly airport meetings; cultivate a good working relationship local Airport Authority and other appropriate government representatives
- Additional duties as directed by the VP of Operations or the CEO from time to time.
Qualifications, Experience & Requirements :
Job Type :
Essential Job functions
Work Environment : While performing the duties of this job, the employee is regularly exposed to moving mechanical parts. The employee is exposed to wet and / or humid conditions including extreme heat and cold; high, precarious places; outside weather conditions and vibration; chemicals including aviation fuels, oils, and lavatory fluid. The noise level in the work environment is usually loud.
Travel : This position requires minimal travel.
Physical Requirements : Must be able to perform frequent walking, sitting, stooping, stretching, bending, reaching, and grasping actions. May be required to work nights and weekends.
DISCLAIMER
This job description indicates the general nature and level of work expected by the successful applicant. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the successful applicant. The successful applicant may be asked to perform other duties as required.
