What are the responsibilities and job description for the Account Executive position at HQE Systems?
About HQE Systems
HQE Systems, Inc., based in Temecula, California, is a leading provider of GovTech solutions, focusing on Artificial Intelligence (AI) and Machine Learning (ML)-enhanced life safety and security systems. As a certified Service Disabled Veteran Owned Small Business (SDVOSB), Minority Business Enterprise (MBE), and Disadvantaged Business Enterprise (DBE), we are committed to offering state-of-the-art outdoor warning sirens, early warning systems, and electronic mass notification software. Our solutions are specifically designed to meet the critical needs of emergency managers in municipalities, schools, healthcare facilities, and various industries, ensuring the highest standards of safety and security.
What you'll do :
Partner with Leadership
Manage the sales pipeline and book of business in line with revenue and margin targets.
Provide a compelling perspective of the customer journey, helping drive revenue.
Attract and retain top accounts in the Security Services and Mass Notification industries. Motivate, inspire, and mentor team members to excel and improve HQE Systems selling methodologies.
Achieve key success metrics related to the effective conversion of the sales pipeline.
Discovery and Scoping of Products & Services
Collaborate with cross-functional teams, leading discovery sessions and creation of sales opportunities) for fee-based custom services engagements.
Drive and ensure timely, successful scoping of products and services for new and existing clients.
Manage multiple prospect and client initiatives simultaneously.
Client Services Projects
Provide oversight on the transition of active projects to the operations department.
Manage own bandwidth and priorities across multiple client initiatives.
Attain mastery over and become a subject expert in HQE Systems services engagements.
Drive exceptional customer satisfaction and project success.
Facilitate internal services team relationships and develop strong relationships with key clients.
What we're looking for :
5 years of Project Management / Account Management / Software Implementation Consulting experience.
Experience leading the selling and scoping activities for large-scale software & hardware implementation projects. SaaS experience is a plus.
Deep knowledge of Salesforce CRM
Exceptional listening, presentation, and writing skills.
Proven ability to multitask, managing multiple concurrent priorities and initiatives.
Customer-oriented with strong analytical and problem-solving skills, plus a history of managing customer expectations and negotiating appropriate resolutions to issues.
Able to inspire and articulate product and service value to HQE Systems customers.
Successful candidates will be goal- and results-oriented, innovative, persuasive, creative, and optimistic, and they will have a genuine curiosity about our clients' businesses.
A bachelor's degree or equivalent work experience is preferred.
Ability to travel up to 25%
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