Manager of Member Engagement (Business Develpment- Kentucky)

Our Company

We are a Kentucky-based nonprofit that provides collaborative, industry-led executive leadership to attract and promote advanced research, sustainability, commercialization and talent development in Kentucky’s metals industry–and, ultimately, for Kentucky to be seen as the preeminent destination for metals innovation.

Summary of Role

The Manager of Member Engagement role focuses on attracting new members, fostering meaningful relationships with members, and enhancing their overall experience.

Essential Duties and Responsibilities

· Drive member acquisition across our four “segments” of membership which include: 1) large metals companies; 2) small/midsized metals businesses (companies with fewer than 500 employees globally); 3) value providers (vendors/suppliers/consultants to the metals industry); and 4) downstream manufacturers (customers of the primary metals industry).

· Demonstrate organization's value to ensure members renew their memberships.

· Encourage general members to move up to larger membership tiers, when possible—so moving more people up the membership chain if they don’t come in at a top level.

· Build engagement within member companies so that we ensure our members get maximum value out of their participation.

· Identify company points of contact and relevant roles to increase membership involvement and engagement.

· Identify subject matter experts within the metals industry for their participation and support of initiatives.

· Utilize communications and events to ensure key member company representatives receive information of upcoming opportunities and to increase involvement.

· Maintain Hubspot database of member company outreach and communications.

· Set and maintain membership goals, and related reporting support to leadership, member segment leadership, board, partners and/or other stakeholders.

· Collect and share member feedback to leadership.

· Other duties as needed & assigned by leadership.

Supervisory Responsibilities

This job has no supervisory responsibilities at this time.

Competencies

To perform the job successfully, an individual should demonstrate the following competencies:

Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Achievement Focus - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence; recognizes and acts on opportunities; takes calculated risks to accomplish goals.

Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods

Leadership - Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; accepts feedback from others; gives appropriate recognition to others.

Impact & Influence - Pursues and wins support for ideas; displays ability to influence key decision-makers; achieves win-win outcomes; uses authority appropriately to accomplish goals; addresses divergent opinions.

Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.

Judgement - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; develops realistic action plans.

Job Requirements

• High performer with proven ability to identify needs of potential members and align their needs with initiatives.
• Excellent verbal and written communication skills.
• Prior experience in business development or sales, or transferrable skills from similar activities.
• Ability to self-direct their own work with minimal supervision.
• Strong sense of curiosity and interest in learning about corporate innovation initiatives.
• Experience engaging with corporate memberships preferred.

· Experience with Client Relationship Management software.

· Ability to travel within the state up to 50%, or more..

· Bachelor’s degree preferred

Reasoning Ability

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, this employee is regularly required to sit for 6 hours per workday; walk; reach with hands and arms; and use hands. This employee will regularly sit and regularly talk or listen. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The primary work environment is in an office setting; the noise level is usually moderate and typical for an office setting.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Schedule:

• 8 hour shift
• Day shift

Work Location: Remote

Salary : $55,000 - $65,000