Customer Service Receptionist- (Be busy, not bored)

Customer Service Receptionist

Are you looking for a first-shift receptionist/customer service position in a small company with big goals? Do you enjoy working with customers and being the solution? Are you ready to join a company with a great culture and friendly atmosphere? If so, a small manufacturing company in Milwaukee, WI has an exciting opportunity for you. This is the type of position where you will never be bored and will know you are making a difference.

Key Responsibilities/Duties:

Under the direction of the President, you will perform a broad range of office support duties that include customer service, secretarial, receptionist, clerical, order processing and billing responsibilities. Some of the specific duties include:

• Answering incoming phone calls in a friendly professional manner routing calls to appropriate extension and announcing such call by voice announcement or general plant wide voice page.
• Responding to phone inquiries about our products and services, and routing calls to appropriate sales representatives.
• Processing purchase orders received by phone, fax and email.
• Preparing customer’s statements, bills, invoices, and process order acknowledgments and route orders for production and shipping.
• Maintaining the office lobby in an orderly manner greeting and registering visitors and announcing visitors to appropriate personnel.
• Accept and sign for registered and special delivery mail and forward to appropriate personnel.
• Perform a broad range of typing and data entry tasks using word processing, spreadsheet and order processing software programs.
• Operating general office equipment such as a computer, copier, typewriter, calculator, fax machine, postage meter, etc.
• Filing job folders and invoice copies and preparing customer’s invoice for mailing.

Mandated Qualification Requirements:

• High school diploma (or equivalent) and three to six months customer service and/or office administration experience.
• Ability to organize and prioritize daily work activities and complete work assignments with minimal supervision.
• Ability to speak in a friendly, professional business manner when placing or receiving phone calls and when greeting and registering visitors.
• Ability to perform a broad range of secretarial duties that include taking and placing phone calls, filing, and general typing work.
• General computer skills and familiarity with word processing and data processing software.
• Ability to execute order processing and generate billing invoices by navigating the company’s order processing software program.
• Ability to calculate figures and amounts using basic math concepts.

Hours of work:

• Monday-Friday 8:00 am – 4:30 pm

If you are enthusiastic, dedicated, and ready to contribute to the success of our company, we are ready for you to join our team. Apply for this receptionist position TODAY!

Note: Pay is $16.00 – $20.00 / hour. EOE

Salary : $16 - $20