What are the responsibilities and job description for the Customer Service Representative/Receptionist position at Erik of Norway Salon & Spa?
Erik of Norway Salon & Spa is looking for a friendly face to add to our family. We currently have a part-time Guest Service Coordinator position available. We are looking for a dependable and professional individual with good customer service skills that can provide our guests with an experience that exceeds their expectations.
JOB DESCRIPTION:
You will serve as an integral, valued member and crucial part of our team, creating a positive experience for each guest. Duties include: Greeting each guest when they arrive in a professional and courteous manner, provide guests with superior customer service, booking and confirming appointments, answer incoming phone calls, managing cash/credit/monetary transactions, data entry, stocking inventory, keep the salon waiting area and retail area clean and inviting, and closing the salon for the day.
QUALIFICATIONS NEEDED:
- Outgoing, self-motivated and enthusiastic with a professional appearance
- Good work ethic
- Strong guest service skills
- Excellent phone/communication skills
- Articulate and well spoken
- Effective organization skills, able to handle multiple duties simultaneously
- Previous salon/spa experience is preferred but not required.
- Available to work evening and Saturday shifts (Wednesday and Thursday 4:00-close, and every other Saturday)
BENEFITS:
- Free/Discounted services
- Product discounts
Job Type: Part-time
Pay: $14.00 per hour
Expected hours: 10 – 18 per week
Work Location: In person
Salary : $14