ERSEA Specialist

Description: To assist the ERSEA Manager with implementation of all requirements as they apply to eligibility, recruitment, selection, enrollment and attendance in order to keep the programs fully and appropriately enrolled; and to assist with program administration in utilizing data base system for data entry and the completion of reports for local, state, and federal agencies.

Primary Duties and Responsibilities (others may be assigned based upon program needs):

• Complete all intakes and assign the Enrollment Support Specialist to all families enrolling outside of New Britain.
• For New Britain families, complete intake, enrollment, status changes, wait list and attendance mandates.
• Maintain and update all CACFP Eligibility and Enrollment Forms and input into database.
• Calculate family fees and ensure proper income documentation is on file and manage the annual re-determination process for all fee paying clients.
• Enter application, enrollment, and other data into the program database as required on each child and family to generate reports.
• Review ChildPlus database for accurate and up-to-date intake information.
• Track and review attendance with Family Service Workers to create plans and incentives.
• Maintain confidential, medical, fee, and Care 4 Kids files on all children.
• Assist with maintaining an outreach and recruitment process that ensures the enrollment of children eligible for programming as required by funding sources.
• Contact parents/guardians when a space is available for the enrollment of child into the program.
• Submit required reports.
• Participate in staff and in-service trainings, as well as, other workshops deemed necessary by the administration.
• Manage calls and inquiries for Head Start and Early Head Start (Bristol)
• Other duties as assigned by the Director.

Minimum Requirements:

• High School Diploma required; Associates degree in Human Services/Social Work

Preferred.

• One or more years of experience in the office practices with emphasis on reception and telephone skills.
• One or more years of experience in field work with families and have the personal qualities necessary to relate to parents, children, staff and the community.
• Experience with data base systems and the collection and organization of client information.

Knowledge, Skills, and Abilities:

• Must possess personal qualities necessary to relate to parents and staff.
• Must have excellent written and verbal communication skills.
• Must have strong documentation skills.
• Ability to effectively communicate with people of diversified backgrounds.
• Able to operate office equipment (e.g. computers, fax, photocopy, etc.)
• Must have strong computer skills.

Physical Requirements: 

• Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard
• Ability to kneel, stoop, bend, and sit on the floor.
• Ability to lift up to fifty (50) pounds. 

Language Requirements:

Ability to read, write and speak English and Spanish.