Human Resources | Training & Engagement Manager

Title

Human Resources | Training & Engagement Manager
ID

2025-4976
Job Locations

US-FL-Miami Beach
Category

Human Resources
Type

Regular Full-Time
Location : Location

US-FL-Miami Beach
Location : Postal Code

33140
Location : Address

4441 Collins Avenue

Qualifications:

Performance Requirements (knowledge, skills and abilities)

• Passionate about helping team members learn and grow
• Current knowledge of instructional design methodologies
• Familiarity with evaluating learning impact, learning technologies, and practices.
• Able to apply prior knowledge and manage learning programs
• Superior resourcefulness and problem-solving skills
• Excellent written and communication skills
• Advanced Microsoft Office skills
• Fluent in spoken and written English and Spanish.
• Ability to deliver effective and engaging presentations to a variety of audiences, structure of presentation, design of slides, tone of voice and body language.

Education:

• College degree in Human Resources, Hotel and Restaurant Management, Hospitality, Business Administration, or similar studies preferred.

Experience:

• Minimum of 4 years’ experience in Human Resources or related professional area. Strong hospitality experience preferred.

 

 

 

Responsibilities:

General Summary of Duties:

 

Reporting to the Director of Training & Engagement, the Training & Engagement Manager will support the development, implementation, and evaluation of:

• Workforce Development Programs
• Supervisory & Management Skills
• Leadership Development Programs
• Performance Programs

Typical Physical/Mental Demands:

 

Requires mobility. Requires prolonged sitting, standing, and walking.  Ability to push and/or pull cabinet weighing up to fifteen pounds. Eye/hand coordination and manual dexterity.  Ability to distinguish letters, symbols, and colors.  Normal vision and hearing range.

 

Examples of Duties (includes but is not limited to the following):

• Implements, delivers, and manages learning programs aligned with Fontainebleau’s values and cultural elements.
• Supports the effective management of Learning Administration to include but not limited to: planning, scheduling, managing attendance, program announcements, etc.
• Manages course completion requirements, including reporting and completion audits.
• Manages the Execution and Facilitation of Team Member Orientation, Annual Orientation, and Leader Orientation.
• Enhances learning programs as necessary, in order to adapt to the changes that occur in the work environment or organizational strategy.
• Partners with the Director of Training and subject matter experts to build relevant and effective learning programs.
• Supports the development, implementation, and evaluation of all career planning, upward mobility, succession planning programs & initiatives.
• Partners with the Director of Training to identify learning and performance improvement needs through effective planning and execution of job/needs analysis and performance appraisals.
• Supports the development of department trainers bench strength ensuring effectiveness of department training.
• Supports the ongoing development and management of new team members and key learning partners.
• Supports the Analysis, Design, Development, Implementation and Evaluation of Department Training planning, execution, and effectiveness.
• Assists the Director of Engagement & Communications closely with all internal Team Member events, including collateral fulfillment including Bravo Cards, Team Member Birthday Cards, and other internal collateral.
• Coordinates all internal venue bookings and scheduling Team Members.
• Perform other related duties as assigned