Appliances, Kitchen & Bath, Flooring Sales Specialist - Mdf

Hartville Hardware is excited to announce the opening of our new store in Middlefield, Ohio, coming this summer! As we expand, we’re looking for dedicated individuals to join our team and be part of this exciting new chapter.

At Hartville Hardware, we believe that a happy, engaged team delivers exceptional customer service. Our commitment to treating each team member with fairness and respect fosters a positive work environment where everyone feels valued and supported.

Who We Are:

As a locally owned and operated company, we take pride in leading the markets we serve, driven by a team that consistently goes above and beyond for our customers. With 82 years of industry experience, Hartville Hardware has built a strong reputation for excellence. For over 52 years, we have provided a workplace where many of our team members have built lifelong careers, some serving for more than 40 years.

What We Offer:

Compensation Package:

• Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
• Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
• Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development: Opportunities for ongoing professional development
• Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
• Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.

Our Values and Expectations:

At Hartville Hardware, we seek individuals who thrive in a collaborative environment and embody our core values:

• We do whatever it takes – Committed to excellence and problem-solving.
• We give more than is expected – Going above and beyond for customers and teammates.
• We are long-term focused – Building careers and relationships that last.

If you’re passionate about customer service, enjoy working in a supportive team environment, and want to be part of something new and exciting, we invite you to join our Middlefield Hartville Hardware family!

Position Summary

As an Appliance, Kitchen & Bath and Flooring Sales Specialist, you will play a crucial role in assisting guests with their countertops, flooring and appliance needs, providing expert advice, and ensuring they find the perfect solutions for their projects. You will be responsible for driving sales, maintaining product knowledge, and delivering outstanding customer service in the flooring department.

Responsibilities:

Guest Assistance:

• Greet and assist guests in the Appliance, Kitchen & Bath and Flooring department, understanding their needs and preferences.
• Provide in-depth product knowledge and educate customers on various product options, including materials, styles, and installation methods.
• Guide guests through the selection process, offering recommendations based on their specific requirements.

Sales and Product Knowledge:

• Achieve and exceed sales targets by actively engaging with guests and promoting products.
• Stay up-to-date on industry trends, product features, and advancements in product technology.
• Collaborate with the sales team to create effective promotions and marketing strategies for department products.

Guest Service:

• Handle guest inquiries, concerns, and returns in a professional and timely manner.
• Build and maintain strong customer relationships to encourage repeat business and positive word-of-mouth.

Merchandising and Inventory:

• Ensure the department is well-maintained, organized, and visually appealing.
• Monitor and manage inventory levels, collaborating with the inventory control team to optimize stock levels.

Collaboration:

• Work closely with other departments to provide a seamless shopping experience for guests.
• Collaborate with vendors and manufacturers to stay informed about new products and industry developments.

Qualifications:

• Proven experience in retail sales, with a focus on countertop sales, flooring, appliances or related home improvement products.
• Strong knowledge of various countertop, flooring, appliance materials 
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Sales-driven with a customer-centric approach.
• Technology Proficiency: Comfort with using point-of-sale systems and other technology to process orders and payments.

Availability Needed:

• Must be available to work one evening until 7pm and most Saturdays.
• Store Hours are Monday-Friday 6am-7pm and Saturday 7am-5pm

This is an exciting opportunity for a customer-focused sales professional with a passion for home improvement. The Countertop, Flooring, and Appliance Sales Specialist plays a vital role in helping customers bring their home renovation visions to life while contributing to the success of the store.