Outdoor Power Repair Shop Coordinator

Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service. Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.

HRM Enterprises, Inc. encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far. As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations. We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.

Our Culture and Team Members:
With 82 years of industry experience, our family of businesses continues to thrive. Hartville Hardware, in operation for over 51 years, has earned a reputation as an excellent workplace. Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service. Rather than relying solely on our word, we invite you to speak with our team members directly to learn why they find Hartville Hardware such a gratifying place to work.

Compensation Package:

• Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development: Opportunities for ongoing professional development
• Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
• Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.

What We Expect:

We seek professionals who thrive in a collaborative environment of like-minded individuals. Our core values include:

• We do whatever it takes 
• We give more than is expected
• We are long-term focused

If you are a compassionate professional who cares deeply about solving guests' problems, we invite you to join our team at Hartville Hardware.

Outdoor Power Repair Coordinator
Reports to: Outdoor Power Repair, Rental, and Service Manager

About the position: The Outdoor Power Repair Shop Coordinator helps our repair area work efficiently, safely, and as cleanly as possible. The shop coordinator works closely with our technicians and drivers to help provide parts and “next up” equipment throughout the work day. This position requires someone with an interest in small engine repair and a general understanding of their operation. This position requires a dedicated person who has a strong “get your hands dirty” work ethic, quick adaptability, a basic understanding of equipment, computer skills, and above all a desire to serve their fellow team members and guest needs.

Essential Responsibilities:
Stages equipment for service techs and the rental department throughout the day.
Prepares the triage process for incoming equipment.
Helps check in and load/unload equipment as needed at the counter.
Helps keep staging areas clean and organized.
Cleans incoming and outgoing equipment.
Picks up needed parts for technicians and the parts department.
Observes all safety and security procedures and reports potentially unsafe conditions while using equipment properly.
Performs additional duties at the direction of the shop foreman or service manager.

Essential Qualifications:
Must be at least 18 years of age in order to drive a forklift.
Small engine repair and maintenance knowledge.
Can lift 70 pounds continuously.
Able and willing to climb an 8 foot high ladder.
Can work in a quick paced environment while adapting to changes quickly.
Available to work occasional evenings and Saturdays.
Must have a clean driving record.
Able to take on tasks by themselves with little to no supervision.
Works with integrity, upholding company core values.