What are the responsibilities and job description for the Shop Tech position at RESA Power?

Position Summary

Under the direction of Shop Leadership, the Shop Tech receives and carry out work assignments from management and internal customers. These assignments support shop operations and completing customer orders.

Responsibilities

Complete incoming, visual inspection for electrical and mechanical defects.
Troubleshoot, test, maintain, redesign, rebuild, retrofit, and / or repair electrical equipment. May weld and / or paint as assigned.
Equipment will vary by location but may include but not limited to transformers, low or medium voltage circuit switchgear, and breakers.
Complete test reports to Company and Customer standards and timelines.
Maintain strong client relationships through quality and quantity of work performed.
Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
Communicate PM, Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
Work with members of a team to effectively complete work assignment. Receive information from team members and / or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
Maintain a neat and orderly work area; Observe all company, local, and federal safety rules, location and company best practices, and company policies and procedures.
Work nights and weekends as business need dictates.
Provide offsite technical support as required or assigned by manager.
Complete other duties assigned.

Required Experience and Qualifications :

High School diploma / GED and a minimum of 1 year of experience in a related field.

Knowledge of various safety standards such as OSHA and any state safety standards

Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA

Prefer experience with most of the following or similar : MCC's, Breakers, relay testing, oil testing, infrared scanning, performing start-up on switchgear up through 500kV class, etc. or training from the military (Army Prime Power, Air Force Electrical Power Production, NAVY or another related program).

Proven mechanical skills and / or experience with different types of low and high voltage equipment (requirement varies on location).

Able to effectively problem solve.

Basic computer skills for data entry, looking up information, and / or creating reports.

Able to communicate oral and written communication skills; follow directions-written direction, oral direction, reading work orders and / or specs as assigned; work in a team environment and communicate with team, various departments, and / or Customers as business needs dictate.

Customer Focused-able to meet deadlines, work on multiple projects, and produce a quality work product

For positions that utilize a company vehicle, will be required to have a valid driver's license.

Who we are!

RESA Power is a dynamic, people first organization that prides itself on being the employer of choice in its industry! RESA is fortunate to have an extraordinarily talented group of people who take pride in everything they do! RESA Power has locations throughout the United States & Canada. We are a trusted service provider committed to ensuring the safety, performance, and compliance of electrical distribution systems. With a track record of long-term partnerships and excellence in customer experience for nearly a decade!

Our Mission

Ensure reliable and safe mission-critical power across our customers' electrical infrastructure lifecycle.

Our Vision

To be the premier, first-choice, trusted provider in the US and Canada for critical power services and products by delivering the best customer and employee experience in the industry.

Core Cultural Competencies

We do it right

We pride ourselves on our integrity and expertise. We don't cut corners.

You perform job responsibilities safely, efficiently, and thoroughly all day, every day.

You conduct yourself professionally, ethically, and honestly.

You display sound judgment and decision-making skills. You avoid choosing courses of action that assume unreasonable risk to yourself or the Company.

You are on time and preplan time off.

You produce a quality product.

We are customer driven

Our number one concern is our customer and our long-term relationships with them prove our dedication.

You approach job responsibilities with enthusiasm, professionalism, and in a customer focused manner.

You promote goodwill by handling all contacts (example : coworkers, management, vendors, customers, etc.) with respect, courtesy, cooperation, attentiveness and follow instructions from management.

We focus on growth

We are dedicated to growing the company and our employees.

You understand and apply your knowledge of techniques, policy, procedures, equipment, and skills involved in the job.

You seek out new assignments and assume additional duties.

You seek to expand your abilities (certifications, continuing ed, OTJ experience, etc.).

We solve problems

Every day is different, so we need to be innovative, decision makers, flexible and adaptable.

You efficiently and thoroughly complete assignments.

You perform work assignments independently.

You propose new ideas and find better ways of doing things.

We get it done

We are efficient, reliable and no nonsense. We work hard, but we also play hard.

You follow through on commitments in a timely way.

You produce easily understandable and accurate reports that meet customer and / or Company expectations.

You actively listen. You seek advice and help as appropriate.

You can effectively deliver messages to a variety of individuals (RESA employees, vendors, customers, etc.).

We build strong relationships

Our leaders are servant leaders. We provide you with the support of a well-run company, but the connectedness of a family. We collaborate with each other and our customers.

You collaborate to create the best solutions for each other and our customers.

You build strong relationships within the team, across RESA departments and locations and with customers and vendors.

Additional Information

Type : Full time

Location : Canton, OH

Compensation : Pay for a Shop Tech is $27 to $32 per hour

Relocation : No relocation for this role.

Benefits : Full benefits including medical, dental, vision, company-paid life insurance, Employee Ownership Plan, matching 401k, paid time off, Paid Holidays (10 a year), and Milestone bonus.

Application Details : The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.

Physical Demands : Lifting a minimum of 50lbs on a daily, crawling, climbing, standing for long periods of time, and working in non-ideal conditions.

RESA Power is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary : $27 - $32

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