Yard and Appliance Delivery Team Member

Join the Hartville Hardware family, where we believe that a contented team provides exceptional customer service. Our commitment to treating individuals with fairness and compassion fosters a positive environment for our valued team members.

HRM Enterprises, Inc. encompasses the largest independent hardware store in the country, a renowned restaurant, an ever-thriving Marketplace, and a sought-after campus drawing guests from both near and far. As a locally owned and operated company, we take pride in leading the markets we serve, driven by a dedicated team that consistently exceeds our guests' expectations. We are dedicated to providing an outstanding workplace, encouraging professional growth and excellence among our team members.

Our Culture and Team Members:
With 83 years of industry experience, our family of businesses continues to thrive. Hartville Hardware, in operation for over 52 years, has earned a reputation as an excellent workplace. Many of our team members have chosen to make a career at the Hardware, with some exceeding 40 years of service

Compensation Package:

• Competitive Salary: We offer a competitive base salary commensurate with your skills, experience, and the current market standards.
• Benefits: Comprehensive health insurance coverage, including medical, dental, and vision, ensuring the well-being of you and your family.
• Paid Time Off: Generous paid time off (PTO) allowance, allowing you to maintain a healthy work-life balance.
• Retirement Planning: 401(k) retirement savings plan with company matching, empowering you to plan for your future financial security.
• Professional Development: Opportunities for ongoing professional development
• Team Member Discounts: Exclusive discounts on our products/services, fostering a culture of appreciation for our valued team members.
• Wellness Programs: Participation in wellness programs designed to enhance your overall health and well-being.

What We Expect:
We seek professionals who thrive in a collaborative environment of like-minded individuals. Our core values include:

• Go the extra mile to give our guests the best experience
• Assume the best of others
• Earn the loyalty of guests and fellow team members

Position Overview:
We are seeking a motivated and versatile Yard and Appliance Delivery Team Member to join our store team. This position involves working in the yard to pull lumber jobs, managing and preparing appliances in the warehouse for delivery, assisting with appliance deliveries, and supporting dispatch operations as needed. The ideal candidate is organized, customer-focused, and thrives in a dynamic environment.

Key Responsibilities:

Yard Operations:

• Pull and prepare job materials for customers and contractors based on work orders.
• Maintain an organized and efficient yard area, ensuring materials are easily accessible and properly stored.
• Perform routine inventory checks to ensure stock accuracy and availability.

• Operate a forklift to load, unload, and move materials safely and efficiently.

Appliance Warehouse Operations:

• Pull and prepare appliances for scheduled deliveries.
• Inspect appliances for damage and ensure all items are in proper condition before delivery.
• Keep the warehouse clean, organized, and compliant with safety standards.

• Operate a forklift to handle large or heavy appliances as needed.

Appliance Delivery Assistance:

• Assist delivery teams with loading and unloading appliances safely and efficiently.
• Accompany delivery drivers to customer locations to assist with installation and setup as needed.
• Ensure customer satisfaction by providing courteous and professional service during deliveries.

Dispatch Support:

• Assist with scheduling and dispatching appliance deliveries as required.
• Coordinate with delivery drivers to ensure timely and accurate delivery of appliances.
• Communicate with customers to confirm delivery times and address any inquiries.

Qualifications:

• Previous experience in a warehouse, delivery, or dispatching role is preferred.
• Forklift operation experience is required
• Strong organizational and multitasking skills.
• Ability to lift and move heavy items (up to 100 lbs. regularly)
• Excellent communication and customer service skills.
• Familiarity with hardware or appliance products is a plus.

Work Environment:

• Combination of indoor and outdoor work, with exposure to varying weather conditions.
• Physical role requiring frequent lifting, bending, and standing for extended periods.
• Use of tools, equipment, and machinery as required for yard and warehouse operations.

Join our team and play a vital role in delivering exceptional service and ensuring smooth operations in both our yard and appliance departments. Apply today to become a part of our hardworking and customer-focused team!