What are the responsibilities and job description for the Community Operations Coordinator position at HRM Services?
Key Responsibilities
Touring Prospective Residents: Provide tours to showcase our community's amenities and services, highlighting its unique features and benefits.
Communication and Customer Service: Respond promptly to phone calls and emails to ensure timely communication with Residents, addressing their concerns and resolving issues efficiently.
Administrative Tasks: Collect and verify all required documentation for lease renewals and new move-in files, submitting them for approval in a timely manner.
Curb Appeal and Maintenance: Maintain the exterior appearance of our property, ensuring it looks its best at all times, and perform routine maintenance tasks as needed.
Financial Management: Process move-out charges and paperwork efficiently and accurately, securing bids for expenditures to optimize costs.
Software Proficiency: Achieve proficiency in software programs used by our team to streamline tasks and improve productivity, staying up-to-date with new technologies and tools.
Rent Collection and Deposits: Collect rent, security deposits, and application fees from Residents in a professional and courteous manner, preparing deposits for bank and software program processing in a timely fashion.
Team Collaboration: Participate in daily, weekly, and monthly meetings with staff to coordinate work and achieve objectives, fostering a positive and productive team environment.
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