Corporate Trainer

Description

Job Description

This individual is responsible to ensure the technical proficiency of staff. The Corporate Trainer leads and directs projects for all HIS/EMR training and partners on other projects as needed related to training, learning resources, and training environments. The individual promotes standards and healthcare practices that are in compliance with the rules and regulations as they are set by the states in which the company operates. Responsible for the design and delivery of a technical training program to the organization and is ultimately responsible for the quality of the training environments and materials. Establish organizational training environment strategy, goals, and objectives in conjunction with the goals set by the Senior Leadership Team.

Essential Functions

• Train employees on ECW electronic medical records during new employee orientation.

• Implement and train all team members on new or changed processes and workflows.

• Follow up on training to ensure all staff members are performing new processes properly and consistently.

• Perform periodic assessment of Back Office Medical Assistants ability to follow the Service Model when performing point of care lab tests, procedures, and clinical protocols within the office setting.

• Conduct observations of clinical competency of new and existing employees.

• Perform periodic assessment of employees ability to follow the workflows and procedures in the office setting.

• Collaborates with Senior Leadership Team on the development of training material.

• Train professional customer service skills to all employees.

• Train HIPAA rules in a clinic setting.

• Identify opportunities to continuously enhance the efficiency and improvement of patient care in the clinic setting.

• Work effectively with other team members throughout the organization.

• Follow all clinical safety protocols and infection control procedures

• Lead by example and encourage all employees to uphold the Core Values of HRMD/TPP.

• Good attendance is expected of all employees as a normal condition of work

• Performs other duties as assigned

HIPAA Privacy & Confidentiality Requirements

The Corporate Trainer - Travel will have access to confidential information, both written and oral, in the course of his/her employment and job responsibilities. In order to maintain the integrity of Protected Health Information (PHI), this information is not to be disclosed to any unauthorized individuals as outlined in the Policies and Procedures of HRMD.

Work Environment

This job operates in a professional healthcare environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job and include (but are not limited to):

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. This is a largely sedentary role; however, some filing may be required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Travel

This position may require some travel.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Qualifications

Competencies

• Experience with basic desktop software, medical practice management, and electronic medical record systems (eClinical Works preferred).

• HR experience preferred

• 3 years training experience in a healthcare setting

• Certified Medical Assistant a plus

• Excellent customer service and communication skills.

• Highly motivated and organized.

• Excel under pressure with attention to detail

• Knowledge of and adherence to HIPAA and OSHA rules and regulations.

• Skilled in identifying problems, researching, and recommending solutions.

• Ability to exercise a high degree of initiative.

Educational Requirements

• High school diploma or equivalent

• BLS certification required or must be obtained within 90 days of hire

• Current certification as a Certified Medical Assistant (CMA) preferred.

• May require specialized training

Salary : $22 - $24