What are the responsibilities and job description for the Parttime Receptionist position at HRUCKUS?

Veteran-owned firm Seeking a Part-Time Receptionist for an assignment in Washington, D.C.

My name is Stephen Hrutka. I lead a Veteran-Owned management consulting firm in Washington, DC, focused on Technical / Cleared Recruiting for the DoD and IC.

HRUCKUS helps other Veteran-Owned businesses recruit for positions in the VA, SBA, HHS, DARPA, and other cutting-edge R&D-related defense agencies.

One of our newest clients is looking for a part-time receptionist. The ideal candidate will have 5 years of experience as a receptionist or in a front desk role, experience with digital ticketing systems (such as Zendesk, Freshdesk, or similar), and a high school diploma or equivalent. Additional office management or administrative certifications are a plus.

If you’re interested, I'll gladly provide more details about the role and further discuss your qualifications.

Thanks,

Stephen M Hrutka

Principal Consultant

HRUCKUS LLC

Executive Summary : HRUCKUS is seeking a Part-Time Receptionist with over 5 years of experience to work 3 days a week across two locations in Washington, DC.

Job Summary : We are looking for a friendly, professional, and organized Part-Time Receptionist to provide excellent administrative support across our two locations in Washington, DC. The ideal candidate will manage front-desk operations, including answering phones, welcoming guests, performing various administrative tasks, and efficiently managing a ticketing system to track inquiries and requests.

Key Responsibilities :

Front Desk Management :

Greet visitors and clients with a warm, professional demeanor.
Ensure the reception area is neat and presentable.

Telephone and Communication Support :

Answer, screen, and direct incoming phone calls.

Respond to basic inquiries and forward messages as needed.

Administrative Tasks :

Perform routine office duties such as filing, scanning, and data entry.

Manage mail distribution and office supply inventory.

Ticketing System Management :

Use a digital ticketing system to log, track, and manage incoming inquiries and requests.

Update ticket statuses and ensure timely resolution of issues.

Coordinate with other departments as necessary to address and resolve tickets.

Position Qualifications :

High School Diploma or equivalent; additional office management or administrative certifications are a plus.

5 years of prior experience as a receptionist or front desk is preferred.

Experience with digital ticketing systems (e.g., Zendesk, Freshdesk, or similar) or a strong willingness to learn such systems.

Experience with Salesforce or a similar ticketing system.

Excellent verbal and written communication skills.

Strong organizational skills and attention to detail.

Ability to work independently and manage tasks across multiple locations.

Proficiency in standard office software (e.g., MS Office, Google Workspace).

Information :

Job Title : Part-Time Receptionist

Locations :

2000 14th St NW, 8th Floor, Washington, DC 20009

3924 Minnesota Ave NE, Washington, DC

Schedule :

Part-Time

3 days per week (specific days to be determined)

Hourly Rate : $20-23 / hour

Working Conditions :

Must be willing to work at two different office locations within Washington, DC.

Part-time position with a flexible schedule based on business needs.

Application Process : Interested candidates should submit a resume and a brief cover letter outlining relevant experience and availability.

Salary : $20 - $23

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