Operations Manager

Company Description:

hth companies is an industrial services provider offering mechanical insulation, scaffolding, industrial cleaning, and various other services to meet our customers' needs across the Midwest. At hth companies, we continue to promote the merit shop philosophy we were founded upon in 1984; rewarding employees based upon their merits of skills, productivity, and quality workmanship. Our vision is to be an organization that creates an environment where employees are encouraged to develop their full potential to provide quality work. We strive each day to better serve our customers and employees.

Position Overview:

The position is responsible for overseeing the day to day operations of 50 - 75 employees working in the following trades: scaffold, mechanical, insulation, industrial cleaning, and industrial maintenance. The position is responsible to ensure all work is planned, scheduled, and executed safely and efficiently. Candidate will be responsible for all trades work in Nebraska. This position includes both field visits and office requirements. Operations Manager will be responsible for quotes, scheduling, client communication, and training and development of team.

Responsibilities and Duties:

• Actively manages the day to day of 3-5 Superintendents/Project Managers.
• Works with Superintendents to develop schedules, while effectively communicating and allocating resources between projects.
• Reviews and approves project estimates and drafts, and submits proposals to prospective clients, as necessary.
• Serve as a liaison for key client relationships, ensuring exceptional service delivery and identifying new business opportunities to drive revenue growth.
• Actively participate in business development initiatives, collaborating with the business development employees to identify and secure new business within the region.
• Oversee customer relations and proactively manage conflict resolution, ensuring swift and satisfactory solutions for both customers and employees.
• Actively reviews all sites within their management to review current work practices to identify opportunities for improvement.
• Reviews and approves all purchase orders, manages costs, and cost reporting for client billing at each site they manage.
• Proactively oversees customer relations, ensuring swift and satisfactory solutions for both customers and employees.
• Assists with onboarding and offboarding team members and responsible for resolving employee disputes, as necessary.
• Lead efforts to build a high-performing team, actively involved in recruiting, training, and mentoring future leaders within the organization.
• Enforce jobsite safety to comply with all OSHA regulations and the hth companies' Safety Program and actively champions a positive workplace and safety culture.
• Performs various other duties and functions as required or assigned.

Qualifications:

Education and Experience

• A bachelor degree in construction management and five years of work experience or 8 years of relevant work experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Working understanding of safety and administrative principles, practices, and procedures.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to function well in a high-paced and at times stressful environment.
• Proficient with Microsoft Teams and Office Suite or related software.
• Ability to function well in a high-paced and at times stressful environment.

Personal Characteristics

• Always have a coaching and teaching mindset
• Ability to read, analyze and interpret technical procedures, and governmental regulations.
• Ability to write reports and business correspondence.
• Ability to effectively present information and respond to questions from senior management, site supervision, clients, and employees.
• Excellent communication skills - maintaining professionalism when communicating with staff and clients alike.
• Adaptable in methods used to complete task
• Willing to go the extra mile for the team
• Motivated to learn new skills and trades
• Follows directions of manager / lead / superintendent and clarifies responsibilities if needed
• Respects self, co-workers, managers, company, other contractors, and clients.
• Shows up on time ready to complete work
• Ability to self-schedule and work independently.

Training

• Must be to complete an OSHA 30 hour within 60 days of starting at hth companies.

Physical Abilities

• Ability to lift, push, pull and move up to 50 lbs. on a routine basis.
• Ability to climb Ladders and stairways regularly throughout the work shift.
• Ability to observe conditions and others as safety attendant staying alert while seated for long periods of time as needed.
• Ability to use hand tools, power tools, and other tools and equipment in a safe and controlled manner.
• Ability to perform inspections of site, tools, and equipment.
• Ability to perform behavioral observations focused on safety and process improvement.
• Ability to follow safety protocol and to report any incident, unsafe act, or unsafe condition immediately to the site supervisor and safety manager.

Benefits:

• Employer Supplemented Health Insurance.
• Employer Paid Life Insurance.
• Voluntary Vision and Dental Insurance.
• Voluntary Critical Illness and Group Injury Insurance.
• 401K (Company Match of 3%).
• Tuition Reimbursement.