What are the responsibilities and job description for the Service Parts Administrator position at Hublot?
A master in the Art of Fusion, with respect for tradition and the creative vision of the 21st century, the Swiss watchmaker Hublot puts innovation at the heart of its growth strategy. With a youthful spirit and a forward-looking approach, the teams at Hublot are constantly looking for the innovative ideas that are the hallmark of Hublot. Beyond developing major watchmaking complications, Hublot is associated with the biggest names in sport, through collaborations with FIFATM, Usain Bolt, and many others, alongside other highly varied domains, including music, through the celebrated piano virtuoso Lang Lang, as well as fashion, with Italia Independent
POSITION SUMMARY
The Service Parts Administrator is responsible for overseeing replenishment, ordering, organization, internal/external distribution of spare parts, and communication with internal and external customers at HUBLOT. This role is responsible to meet specifics of customer orders in a timely manner. Keeps products separated, organized and in good rotation. Monitors product quality frequently, reporting problems to mitigate issues.
ESSENTIAL JOB FUNCTIONS
- Manage distribution of straps and spare parts orders for boutiques, retailers, and end-customers.
- Maintains sufficient inventory through reordering to our manufacture in a timely manner.
- Handles relevant sections of communication channels (ex. Salesforce)
- Works closely with watchmakers to provide any parts necessary during a repair.
- Utilizes ERP/MRP systems, spreadsheets/Excel
- Assists with the preparation of monthly inventory.
- Follows up with parts missing for repairs and provides status report to Client Service teams.
- Creates a good organization system for all spare parts to ensure accuracy of inventory and maintain a good workflow.
- Assist with the preparation of monthly inventory.
- Prepares shipments to Switzerland of defective spare parts.
- Receives and checks spare part orders received from headquarters.
- Interacts with Client Service team to resolve customer issues related to spare parts matters.
- Other department-related projects as assigned.
PROFILE
- Hands-on individual who is self-motivated to work independently with minimal supervision.
- Ability to adeptly multitask and prioritize as necessary with strong attention to detail and follow through.
- Excellent oral and written communication skills.Demonstrated ability to respond to questions from managers, clients, and customers.
- Excellent follow up and time management skills.
- Becomes familiar with HUBLOT watch families and parts.
- Experience in inventory organization and replenishment of spare parts.
- Proficient in MS Office
- High school diploma or GED required.
- At least 2-5 years relevant work experience
Full time regular position with full benefits.
Location: Fort Lauderdale, FL
