What are the responsibilities and job description for the Internet Business Development Representative position at Hudson Automotive Group?
Job Details
Description
Lexus of Dayton, a Hudson Automotive company, is looking for an energetic and career-driven Internet Business Development Representative to join our growing sales team. Hudson Automotive is one of the fastest growing auto dealer groups and management companies in the Southeast U.S. The primary role of this position will be to communicate with Internet clients by email, phone, and text to generate appointments and opportunities for sales staff on both new and pre-owned vehicles. Applicants need to have a strong work ethic, positive attitude, and exceptional communication skills. If you are an experienced Customer Service or Retail sales professional looking for an opportunity to join a growing team, it’s time to shift your career into gear with Lexus of Dayton!
What we offer:
- Top Compensation
- Collaborative work environment and customer centric culture
- Flexible Schedule
- Medical, Dental, Vision Insurance
- Life Insurance
- 401k
- Paid Vacation/Holidays
- Paid Training
- Employee development through training and advancement opportunities
- Employee discounts on products & services
Who are we looking for?
- Customer service driven professional interested in career development.
- Energetic team player who thrives in a collaborative environment.
- Self-Motivated individual who is competitive and coachable.
- Excellent communication skills, both written and verbal.
- Experience in customer service is highly preferred.
- Great work ethic and collaborative skills.
- Strong organizational and multitasking abilities.
- Above-average typing ability and professional grammar.
- Team player with a positive attitude.
- Technical skills, including: Microsoft Office & Teams, email, chat, saving and sending photos, videos, and PDF attachments.
- Resourcefulness and ability to adapt and learn new skills and software systems as needed.
Responsibilities:
- Respond to customer inquiries regarding new and pre-owned vehicles, or other online requests, in a timely and professional manner.
- Field phone calls and chat requests from Internet clients.
- Set sales appointments with clients and coordinate scheduling with management and sales consultants.
- Follow-up with new and existing clients to ensure their satisfaction and generate additional opportunities.
- Utilize dealership CRM system to keep accurate records of all daily incoming and outgoing communication with clients, as well as schedule future follow-up.
- Have thorough knowledge of dealership products, inventory availability, services, and processes.
- Meet or exceed regular performance goals given by the Internet Business Development Manager.
- Maintain the high standard of excellence in customer service, set by Lexus of Dayton and the Lexus brand.
Are you ready to work in a rewarding, high-energy environment, and state-of-the-art facility? Come take the next step of your career with Hudson Automotive Group!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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