What are the responsibilities and job description for the Associate Director of Advisement (Journal Square Campus) position at Hudson County Community College?
Position Description
Hudson County Community College
Position Vacancy Notification
Associate Director of Advisement (Journal Square Campus)
Posting Date: March 14, 2025
Union Affiliation: Academic Administrative Association
Salary Grade: 115
Office: Advisement
The Opportunity
Hudson County Community College (HCCC) seeks an Associate Director of Advisement for the Journal Square Campus for the Office of Advisement to join its award-winning and nationally recognized institution. This is an exciting time to be a part of the HCCC community. This year the College will be celebrating its 50th anniversary. HCCC has recently been named one of 101 recipients, 1 of only 7 community colleges to be distinguished, for the Higher Education Excellence in Diversity (HEED) Award, a national honor recognizing U.S. colleges and universities that demonstrate an outstanding commitment to diversity and inclusion. HCCC’s Culinary Arts Institute was ranked as the #6 Culinary Arts program in the United States by Best Choice Schools. HCCC is a 2024 Bellwether College Consortium Legacy Award winner, a 2024 Achieving the Dream Leader College of Distinction, and a 2024 National Inspiring Programs in Business from INSIGHT Into Diversity . Also, HCCC has been named a 2024 award winner.
Position Summary
Hudson County Community College is seeking an Associate Director for its Office of Advisement. This role will provide leadership for advisement services at the Journal Square Campus, ensuring a seamless student experience and effective operational management. The Associate Director will supervise advisement staff at the Journal Square Campus and remotely, while supporting the implementation of best practices around student support at the College.
Summary Of Duties
Key Responsibilities:
Strategic Operations
Required Qualifications:
We value and appreciate all employees and acknowledge the importance of a comprehensive benefit program. Below is a brief glance of HCCC benefits, perks, and discounts offered to employees. For more detailed information about employee benefits please visit: https://www.hccc.edu/administration/hr/benefits-pensions.html
As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.
HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.
01
Do you have a Master's Degree as outlined in the qualifications?
Do you have 4 years of experience as outlined in the qualifications?
Hudson County Community College
Position Vacancy Notification
Associate Director of Advisement (Journal Square Campus)
Posting Date: March 14, 2025
Union Affiliation: Academic Administrative Association
Salary Grade: 115
Office: Advisement
The Opportunity
Hudson County Community College (HCCC) seeks an Associate Director of Advisement for the Journal Square Campus for the Office of Advisement to join its award-winning and nationally recognized institution. This is an exciting time to be a part of the HCCC community. This year the College will be celebrating its 50th anniversary. HCCC has recently been named one of 101 recipients, 1 of only 7 community colleges to be distinguished, for the Higher Education Excellence in Diversity (HEED) Award, a national honor recognizing U.S. colleges and universities that demonstrate an outstanding commitment to diversity and inclusion. HCCC’s Culinary Arts Institute was ranked as the #6 Culinary Arts program in the United States by Best Choice Schools. HCCC is a 2024 Bellwether College Consortium Legacy Award winner, a 2024 Achieving the Dream Leader College of Distinction, and a 2024 National Inspiring Programs in Business from INSIGHT Into Diversity . Also, HCCC has been named a 2024 award winner.
Position Summary
Hudson County Community College is seeking an Associate Director for its Office of Advisement. This role will provide leadership for advisement services at the Journal Square Campus, ensuring a seamless student experience and effective operational management. The Associate Director will supervise advisement staff at the Journal Square Campus and remotely, while supporting the implementation of best practices around student support at the College.
Summary Of Duties
Key Responsibilities:
Strategic Operations
- Serve as the main point of contact for Advisement for strategic operations at the Journal Square Campus.
- Advocate for the needs of staff and students as they relate to Advisement services at Journal Square.
- Serve as point person within the Advisement office for student escalations from various stakeholders, delegating where appropriate.
- Facilitate the advisor assignment process, with support from the Senior Assistant Director of Data and Assessment
- Develop and lead a campus-wide Advising Council, focused on bringing together individuals involved in advising work across schools and functional areas
- Collaborate with the Senior Assistant Director of Advising, Training & Development and Hudson Scholars leadership to identify professional development needs and resources to support the operationalization of best practices from the Hudson Scholars Model
- Serve as the point of contact for Faculty engagement, training and support within the Office of Advisement including, but not limited to the Faculty Mentor program within the Hudson Scholars model
- Provide strategic leadership and oversight for the area committee structure, ensuring alignment with institutional goals, clear accountability, and continuous improvement.
- Provide administrative supervision to staff including the Senior Assistant Director of Operations and the Senior Assistant Director of Advisement Training & Development.
- Oversee operational efficiency and ensure that advisement practices are consistent, equitable, and supportive of student needs.
- Manage staff scheduling across campuses, in collaboration with office leaders in Advisement, including but not limited to daily work schedules and staff assignments of college-wide events, ensuring adequate coverage and participation from the Advisement team.
- Provide oversight to office workgroup(s) and track progress towards established goals.
- Provide regular updates to the Associate Dean of Advisement regarding key performance indicators (KPIs).
- Represent the Office of Advisement internally and externally as needed.
- Perform other duties, as assigned.
- Monitor and analyze advisement activities through data-driven reports to assess performance against key performance indicators (KPIs).
- Work with the Senior Assistant Director (Data and Assessment) to collect and analyze student feedback on advisement services for continuous improvement.
- Manage the resolution of student complaints and escalations, ensuring prompt and effective responses in alignment with college policies.
- Participate in and support professional development initiatives, including collaborating with the Senior Assistant Director of Advising Training and Development on office-wide trainings.
- While not maintaining a formalized caseload, provide individual student support as needed.
- Liaise with the Satisfactory Academic Progress (SAP) Review Committee to support student success efforts.
Required Qualifications:
- Education : Master’s degree in Counseling, Higher Education, Student Affairs, or a related field.
- Experience : Minimum of four years in academic advisement or student services, with at least two years in a supervisory or leadership role of professional staff.
- Technology Skills : Proficiency in higher education software, including Microsoft Office suite, Airtable, EAB Navigate, and Ellucian Colleague.
- Communication & Interpersonal Skills : Strong written and verbal communication, active listening, and relationship-building skills.
- Analytical & Problem-Solving : Ability to identify trends, use data to inform decision-making, and creatively solve challenges.
- Experience managing multi-campus advisement operations.
- Bilingual abilities in Spanish and/or Arabic.
- Associate Director of Advisement (Journal Square Campus) : Grade 115
We value and appreciate all employees and acknowledge the importance of a comprehensive benefit program. Below is a brief glance of HCCC benefits, perks, and discounts offered to employees. For more detailed information about employee benefits please visit: https://www.hccc.edu/administration/hr/benefits-pensions.html
As a New Jersey First Act Employer, new employees must establish a primary residence in New Jersey within one year unless an exemption applies.
HCCC is an equal opportunity and affirmative action employer. We are committed to ensuring a diverse and inclusive learning and working environment. Decisions on employment are made on the basis of the qualifications of an individual for the particular position being filled. Women, veterans and minorities are encouraged to apply.
01
Do you have a Master's Degree as outlined in the qualifications?
- Yes
- No
Do you have 4 years of experience as outlined in the qualifications?
- Yes
- No
