What are the responsibilities and job description for the Donor Relations Associate and Database Manager position at Hudson Institute?
Description
Hudson Institute seeks a donor relations associate and database manager to ensure the full and effective use of Salesforce operations and to support donor stewardship. The donor relations associate maintains Salesforce as Hudson Institute’s donor database, ensuring the integrity and accessibility of donor contact and donation information, moves management, and structured reporting. The donor relations associate also supports development events, including Chairman’s Advisory Board events, Hudson’s annual gala, study tours, and other trips. The position requires close collaboration with the development team to foster effective Salesforce usage that enhances development operations. This is a full-time position based in Hudson Institute’s Washington, DC office reporting to the director of development. Some travel is required.
About Hudson Institute
Hudson Institute is a research-focused public policy think tank headquartered in Washington, DC, dedicated to promoting American leadership for a secure, free, and prosperous future. For more than half a century, Hudson Institute has been challenging conventional thinking by developing new ideas and practical solutions to shape critical foreign and domestic policy decisions.
Responsibilities
- Manages the development and maintenance of data entry and Salesforce SOPs.
- Manages all donor data entry, including direct data entry and delegation of data entry to other team members as needed.
- Works closely with Hudson’s accounting and development colleagues to ensure the integrity of donation logging processes.
- Maintains the integrity of donor data.
- Develops and refines relevant reports and dashboards, as needed.
- Trains other team members in the effective use of Salesforce to support their own development activities and to ensure redundancy in Salesforce operation.
- Supports a culture of Salesforce utilization to support all development activities and donor sectors—individuals, foundations, corporations, and international partners.
- Ensures proper tracking of donor intelligence and moves for all donor sectors in Salesforce.
- Supports the integration of Salesforce with other systems (such as Campaign Monitor) and departments (Public Affairs, Government Relations, Accounting, etc.).
- Manages the consistent and timely execution of all stewardship efforts, including thank-you note production, donor class, and managing up other stewardship activities to senior development staff and leadership according to stewardship SOP.
- Assists development staff with planning and execution events.
- Manages certain mail projects.
- Produces donor correspondence related to gift acknowledgement, tax receipts, and other communications.
- Provides an exceptional donor experience in person and via phone and email correspondence.
Requirements
- Commitment to Hudson Institute’s mission and supporting the work of the Institute’s experts and staff.
- Demonstrated interest in public policy and Hudson’s core research areas.
- Bachelor’s degree.
- Technologically savvy. Salesforce experience preferred but not required.
- Excellent time and project management skills.
- Strong written and oral communication skills, including professional and tactful demeanor.
- Ability to work closely and effectively with others—including Hudson’s senior management, experts, and staff.
- Creative and entrepreneurial mindset.
- Acute attention to detail.
- Commitment to acting with integrity and the utmost professionalism.
Salary Description
$52,000 - $60,000 per year
Salary : $52,000 - $60,000
