What are the responsibilities and job description for the Credit Union Customer Service Representative position at Hudson Valley Credit Union?
Responsibilities
- Accurately complete all types of account transactions requested by members by following organizational processes and procedures.
- Provide courteous and prompt service, proactively identifying member needs and recommending solutions to meet their needs.
- Adhere to branch safety and security practices and procedures, maintaining confidentiality and securely handling cash and negotiable items.
- Maintain a working knowledge of HVCU products, services, and systems, utilizing resources to ensure quality member service.
