3rd Shift Warehouse Floor Supervisor

Position Summary

The Warehouse Floor Supervisor is a hands-on leader responsible for overseeing a team of material handlers in both the freezer and dry goods warehouses. This role is crucial in ensuring materials are efficiently received, organized, staged, and delivered to support production and shipping schedules. In addition to supervising daily warehouse operations and maintaining inventory accuracy, the Warehouse Floor Supervisor will assist with training, process improvements, and cross-departmental coordination.

They will work closely with the Operations Manager, Inventory Control, and Production teams to ensure the timely flow of materials and adherence to food safety and workplace safety standards. Success in this role requires a proactive mindset, strong communication skills, and the ability to lead by example, in a fast-paced, temperature-controlled environment.

The ideal candidate is a reliable, team-oriented leader with a strong work ethic, a track record of warehouse experience, and a focus on maintaining safety and efficiency.

Success in this role also requires commitment to The Hudsonville Way by demonstrating leadership rooted in teamwork, a positive approach, and a consistent drive to deliver high performance in every aspect of leading, supporting, and working alongside the team.

Duties & Responsibilities

Shift Leadership & Team Supervision

• Supervise the Material Handler Freezer and Dry Goods teams, ensuring safe operations, effective labor planning, KPI achievement, and overall shift execution.
• Lead with a hands-on approach, providing clear direction to Material Handler Leads and team members through daily huddles and consistent floor presence.
• Plan and adjust daily priorities based on workload, volume, and business needs.
• Oversee staffing functions including training, scheduling, and assigning responsibilities.
• Monitor performance, communicate expectations, manage labor costs, and recognize team contributions.
• Support a positive and productive work environment through consistent coaching, accountability, and conflict resolution.

Performance Management & Team Member Development

• Conduct regular performance touchpoints including monthly 1:1s, quarterly reviews, and team meetings to drive accountability and development.
• Observe team performance to ensure compliance with procedures and department standards.
• Lead onboarding for new team members and facilitate OIF refresher training; ensure documentation is current and the team remains 100% audit ready.
• Foster open communication to strengthen understanding of roles, expectations, and continuous improvement efforts.
• Promote a culture of growth through timely feedback, coaching, and recognition.

Operational Excellence & KPI Management

• Drive achievement of Key Performance Indicators (KPIs) through focused team performance and goal alignment.
• Use data and metrics to guide decisions, address inefficiencies, and drive continuous improvement.
• Coordinate the accurate and timely handling of materials to support production and shipping needs.
• Contribute to strategic planning by providing operational insights and implementing improvement plans that support productivity, quality, and service standards.
• Ensure completion of key operational tasks, including shift reporting, sample requests, and inbound documentation.
• Oversee material handling procedures, inventory accuracy, physical inventory, cycle counts, and OSD claim resolution.
• Lead incident reporting efforts and communicate changes affecting quality or workflow.
• Partners across departments to support warehouse deliveries, logistics, and customer service.
• Aligning all activities with company policies and The Hudsonville Way, promoting a consistent standard of excellence.

Safety & Compliance

• Promote and maintain a safe work environment through daily safety walks, monthly audits, and active participation in safety meetings.
• Ensure team adherence to all safety protocols and procedures.
• Inspect and maintain equipment regularly to ensure safe, reliable operation.

Cross-Functional Communication & Continuous Improvement

• Collaborate with leaders and other stakeholders across departments to achieve shared operational goals.
• Partner with the Operations Manager during GEMBA walks to identify and support continuous improvement initiatives.
• Apply structured root cause analysis tools such as 5 Why, Fishbone, and 8D to resolve recurring issues and prevent future disruptions.

Disclaimer

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this role. They should not be interpreted as an exhaustive list of all responsibilities, duties, and skills required. Team members may be required to perform duties outside of their usual responsibilities as needed.

Qualifications

Education and Experience

The following education and experience are preferred for this role:

· - Bachelor’s degree or equivalent logistics-related experience.

· - 5 years of experience overseeing logistics functions in a high-volume, multi-shift, warehouse environment.

· - 5 years of experience managing warehouse teams and operations, including use of Warehouse Management Systems (WMS).

5 - 5 years of experience implementing warehouse procedures and driving operational improvements.

· - Proficiency in operating forklifts and scissor lifts; certified or able to obtain necessary licenses.

Skills and Competencies

· - Ability to identify operational inefficiencies and implement effective solutions.

· - Strong knowledge of warehousing Key Performance Indicators (KPIs).

· - Effective leadership skills with the ability to manage and develop team members.

• Excellent verbal and written communication skills.
• Strong decision-making and problem-solving abilities.
• High attention to detail and accuracy.
• Ability to prioritize and multitask in a fast-paced environment.
• Committed to maintaining a safe work environment and adhering to all safety standards and procedures.
• Strong critical thinking skills for proactive planning and adapting to shifting priorities.
• Ability to work in freezer environments and adapt to varying warehouse conditions.

Physical Requirements

• Mobility & Endurance: Stand, walk, bend, and move for the majority of the shift.
• Physical Strength: Regularly lift, move, and position objects weighing up to 50 pounds (e.g., cases of ice cream).
• Manual Dexterity: Use hands and fingers to handle, grasp, and manipulate materials, tools, and equipment.
• Vision: Visual acuity for reading labels, documentation, and driving powered industrial trucks. This includes close, distance, color, peripheral, and depth vision with or without correction.

· Communication: Ability to speak clearly and hear within the normal audio range, with or without correction, to communicate effectively with team members and stakeholders.

· Equipment Operation: Operate warehouse equipment such as pallet jacks and powered industrial trucks.

• Work Area Navigation: Safely navigate both dry and cold storage areas, including around powered industrial trucks.
• PPE Compliance: Wear required personal protective equipment (PPE) at all times in designated areas.
• Noise Tolerance: Work in environments with varying noise levels due to machinery and equipment.
• Work Environment: Work in freezer conditions for extended periods (as low as -20°F); appropriate PPE will be provided.