What are the responsibilities and job description for the Rental/Sales Coordinator position at Hugg and Hall Mobile Storage?
Rental/Sales Coordinator
Job Purpose: Coordinate the rental & purchase of container storage & offices.
Must be able to fulfill essential job functions in a consistent state of alertness and safe manner.
Essential Job Duties:
1. Rents short term rentals by
- fielding all incoming rental and sales telephone calls
- locating inventory to meet the customer's needs
- creating and maintaining rental contracts
- maintaining contract files
- cooperating with outside sales personnel to maximize rental/sales potential
2. Markets Rental of Inventory by
- Making sales calls both in person and on the phone
- maintaining the rental inventory for maximum utilization and customer availability
3. Manages Container by
- Coordinating delivery and pickup of containers with Dispatch office
- accurately charging customers for delivery and pick up services
4. Assists other Departments by
- building a good relationship with all other departments
- working with Fleet Maintenance in prioritizing the service jobs for rental technicians
- assisting accounts receivables in collections and resolving of disputes, slow pays and othe billing problems
Other Duties:
1. Maintains the Rental Department by
- ensuring a safe and clean rental department and rental inventory
2. Follows Boundaries for the Position by
- being honest and doing what you promise
- making it right with the customer/employee every time
- consulting your supervisor when in doubt
- discussing discounts greater than 20%, supplies purchases in excess of $75
3. Any Other Duties as Assigned by Supervisor
Qualifications
Required Skills/Experience
- sales/customer service related experience preferred
- ability to present and sell at all customer levels
- ability to work in fast-pace environment while multi-tasking to meet customer's needs
- strong verbal and written communication skills
- outstanding customer service skills
- ability to work independently with minimal supervision
- ability to organize and independently manage time
Education
- College Degree preferred
- High School Diploma with relevant experience
Physical Demands/Environmental Conditions:
- This position will be working in operating facilities and outdoors. The employee will encounter varying weather conditions and temperatures.
- This position is continuously required to talk or hear; regularly required to sit, stand, walk, climb.
- Must be able to lift up to 100 pounds occasionally.
- Occasional overnight travel.
Philosophy:
1. Everything we do must either add to customer satisfaction, increase the profits of the company, or add to the benefit of our employees.
2. We will always have problems and mistakes. We must learn from them and improve. Don't ignore them, get the necessary people involved and deal with it. Problems will not go away on their own.
3. use the location and the size of the branch as an advantage. We must offer personal attention and service. We can be better than our competition.
4. Work for and build long term relationships.
5. Listen, Listen, Listen to the customer. Focus on solving the customer's problems and creating customer satisfaction. In most cases what he says can help improve the company and increase business.
6. Ben thrifty in spending money our business expenses.
7. Be aggressive in marketing. Give some if it is necessary to get the order.
8. Lead and motivate by example. Stress quality. Do it right the first time.
Job Type: Full-time
Pay: From $80,000.00 per year
Benefits:
- Health insurance
- Paid time off
Compensation Package:
- Commission pay
Schedule:
- Day shift
Work Location: In person
Salary : $80,000