What are the responsibilities and job description for the Inside Sales + Customer Retention Specialist position at Hulett Brand?
RESPONSIBILITIES
- Field in bound calls from potential new customers looking to begin service;
- Offer solutions within your scope of authority to resolve current customers’ concerns and retain customers
- Making outbound calls to customers based on leads provided by the company, marketing campaigns, etc.
- Have a thorough understanding of our service options, value, products, etc.
- Prepare weekly/monthly reporting regarding work completed and results achieved.
REQUIRED QUALIFICATIONS
- Minimum of 3 years demonstrable, successful work experience with the above responsibilities;
- Successful customer service work experience required, sales experience highly preferred;
- Professional, confident, persuasive phone manner.
What are the benefits?
- Hourly pay rate monthly commission
- Stable, family-owned company in business > 50 years
- Career growth opportunities are abundant – Hulett seeks to promote from within when the opportunity presents itself!
- Paid quality training to ensure your success in this new role
- Group health & welfare benefits available including medical, Rx, dental, vision, disability, and life insurance
- 401k with company match
- Generous PTO
- Friendly co-workers Team approach
- Pleasant work environment
- Accessible Management
*** Bilingual Spanish Strongly Preferred