What are the responsibilities and job description for the Inside Sales + Customer Retention Specialist position at Hulett Environmental Services?
Job Description
POSITION PURPOSE:
This base pay commission position has 2 primary goals: (1) growing our customer base as described below and (2) understanding and addressing the concerns of our current customers, and taking steps to resolve those concerns to retain the customer.
Responsibilities
Hulett Environmental Services is a full-service, family-owned and operated, South Florida company. We are leaders in providing family, pet, and planet friendly pest control solutions. We are deeply rooted in the community and have been in business for more than 50 years. And, we are growing. You may have seen our new building under construction on the south side of Okeechobee Blvd, just west of Florida's Turnpike. We have a branch in the Treasure Coast, and we are also expanding in Port St. Lucie and Vero Beach. We service Boca Raton through Melbourne. Our average employee tenure is over 8 years. Please visit us at https://www.bugs.com/more/jobs.php#benefits to see what we offer to our employees.
Hulett Environmental Services is a full-service, family-owned and operated, South Florida company. We are leaders in providing family, pet, and planet friendly pest control solutions. We are deeply rooted in the community and have been in business for more than 50 years. And, we are growing. You may have seen our new building under construction on the south side of Okeechobee Blvd, just west of Florida's Turnpike. We have a branch in the Treasure Coast, and we are also expanding in Port St. Lucie and Vero Beach. We service Boca Raton through Melbourne. Our average employee tenure is over 8 years. Please visit us at https://www.bugs.com/more/jobs.php#benefits to see what we offer to our employees.
POSITION PURPOSE:
This base pay commission position has 2 primary goals: (1) growing our customer base as described below and (2) understanding and addressing the concerns of our current customers, and taking steps to resolve those concerns to retain the customer.
Responsibilities
- Field in bound calls from potential new customers looking to begin service;
- Offer solutions within your scope of authority to resolve current customers’ concerns and retain customers
- Making outbound calls to customers based on leads provided by the company, marketing campaigns, etc.
- Have a thorough understanding of our service options, value, products, etc.
- Prepare weekly/monthly reporting regarding work completed and results achieved.
- Minimum of 3 years demonstrable, successful work experience with the above responsibilities;
- Successful customer service work experience required, sales experience highly preferred;
- Professional, confident, persuasive phone manner.
- Hourly pay rate monthly commission
- Stable, family-owned company in business > 50 years
- Career growth opportunities are abundant – Hulett seeks to promote from within when the opportunity presents itself!
- Paid quality training to ensure your success in this new role
- Group health & welfare benefits available including medical, Rx, dental, vision, disability, and life insurance
- 401k with company match
- Generous PTO
- Friendly co-workers Team approach
- Pleasant work environment
- Accessible Management
- Bilingual Spanish Strongly Preferred
Hulett Environmental Services is a full-service, family-owned and operated, South Florida company. We are leaders in providing family, pet, and planet friendly pest control solutions. We are deeply rooted in the community and have been in business for more than 50 years. And, we are growing. You may have seen our new building under construction on the south side of Okeechobee Blvd, just west of Florida's Turnpike. We have a branch in the Treasure Coast, and we are also expanding in Port St. Lucie and Vero Beach. We service Boca Raton through Melbourne. Our average employee tenure is over 8 years. Please visit us at https://www.bugs.com/more/jobs.php#benefits to see what we offer to our employees.
Hulett Environmental Services is a full-service, family-owned and operated, South Florida company. We are leaders in providing family, pet, and planet friendly pest control solutions. We are deeply rooted in the community and have been in business for more than 50 years. And, we are growing. You may have seen our new building under construction on the south side of Okeechobee Blvd, just west of Florida's Turnpike. We have a branch in the Treasure Coast, and we are also expanding in Port St. Lucie and Vero Beach. We service Boca Raton through Melbourne. Our average employee tenure is over 8 years. Please visit us at https://www.bugs.com/more/jobs.php#benefits to see what we offer to our employees.