What are the responsibilities and job description for the Front Desk Coordinator position at Human Eyes Vision Center?
Optometry Office Front Desk Coordinator
Myrtle Beach, SC.
Fast-paced retail environment.
Our Optometrist office is seeking candidates who are highly motivated, self-directed, reliable and dedicated to the successful completion of all front desk responsibilities.
Major Duties and Responsibilities :
Answer calls to the practice.
Confirm patient’s appointments.
Schedule appointments.
Greet patients and provide excellent customer service.
pull patient benefits from insurance companies.
Update contact information at each visit.
Verify insurance benefits, get insurance authorizations prior to patients' visits.
Complete knowledge of insurance companies' rules, and understanding of deductibles, copayments, and coinsurances.
Knowledge of the names of the insurance companies we take, as well as of the ones we don't participate in.
Perform some tech work.
Cross training.
Benefits :
Vision benefits include a free eye exam and great discounts on glasses and contact lenses.
Paid time off.
Desired Characteristics :
Organized and detail-oriented.
Great interpersonal skills.
Prints and reviews all patient statements.
Processes credit card payments in person or received by phone.
Assist patients with billing questions.
Assist with training as well as become cross-trained in all aspects of the position.
Responsible for maintaining the work area in a neat and clean manner.
Shares progress toward goals through upward communication to management.
Qualifications :
High School Diploma or equivalent.
Health insurance knowledge is very important.
Should be knowledgeable of billing and technical software Electronic Health Records, Microsoft Office, Excel.
Must have advanced clerical training which includes typing, basic filing skills, and a fundamental understanding of office procedures.
Possess strong computer skills including the windows environment.
Must be familiar with medical terminology.
Knowledge of all confidentiality requirements regarding patients and strict maintenance of proper confidentiality on all such information.
Ability to perform detailed work with numerical data and to make arithmetic computations rapidly and accurately.
Qualified individuals should apply.
Principals only. Recruiters, please don't contact this job poster.
Do NOT contact us with unsolicited services or offers.
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