What are the responsibilities and job description for the Front Desk Scheduling Coordinator position at JOHN A MILLER DMD LLC?
Our office is a reputable dental practice committed to delivering high-quality dental care in a warm and welcoming environment. Our team of experienced dental professionals is dedicated to enhancing the oral health and overall well-being of our patients. We pride ourselves on our patient-centered approach, ensuring that each visit is comfortable and stress-free.
Job Description :
We are seeking a friendly, organized, and detail-oriented individual to join our team as a Front Desk Coordinator. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring the smooth operation of our front desk activities. This role is crucial in creating a positive and professional experience for our patients from the moment they walk through our doors.
Responsibilities :
- Greet and welcome patients with a warm and friendly demeanor.
- Manage patient check-in and check-out processes efficiently.
- Schedule and confirm patient appointments, both in-person and over the phone.
- Maintain and update patient records accurately, ensuring confidentiality.
- Handle patient inquiries and provide information about our services and procedures.
- Coordinate with dental staff to ensure timely and effective patient care.
- Process insurance claims and handle billing inquiries.
- Collect and process patient payments, including co-pays and account balances.
- Maintain clean and organized areas.
- Assist with administrative tasks and office management as needed.
- High school diploma or equivalent; additional certification in office administration is a plus.
- Previous experience in a dental office or healthcare setting is preferred.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using office software and dental management systems.
- Attention to detail and a high level of accuracy.
- Ability to work effectively in a team-oriented environment.
- Professional appearance and a positive attitude. Benefits :
- 401(k)
- Opportunities for professional development and continuing education.
- A supportive and collaborative work environment.
Qualifications :
