The Career Planner’s primary purpose is to assist customers in overcoming employment barriers by providing support services, instructional classes, Job Readiness instruction, work activities and/or occupational training which accommodate special needs. The Career Planner will assist customers by providing job search guidance, job leads, job development, follow-up, direct referrals for employment, education, training, or support services.

• Develops individualized plans for customers, based upon evaluation of aptitude, education, interests, work experience, personality, and other pertinent factors.
• Conducts orientation and administers work readiness curriculum.
• Coordinates all activities stipulated in the customer’s plan, including employment; career pathways; work experience; business development; job development, placement, retention; and supportive services.
• Completes lesson plans for workshops and assists with curriculum development.
• Closely monitors customer progress, attendance, and punctuality throughout program participation to assure program objectives are being met.
• Is responsible for completion and submission of customer surveys, including job seekers, employers, and agencies, as well as reports or any other required data.
• Contacts employers and other public and private agencies to promote the program and to solicit training opportunities.
• Is responsible for program equipment and materials.
• May be responsible for physically setting-up and closing-out workshops, assuring that workshops are properly equipped to conduct the workshop curriculum.
• Acts as liaison to coordinate supportive services and activities between agencies and to prevent duplication of services.
• Assures that directives and policies are implemented and practiced.
• Provides ongoing counseling/coaching and encouragement to customers.
• Provides and/or coordinates enhanced supportive services.
• Provides information and updated data for recordkeeping and reports.
• Works with community organizations and agencies in the development of mentoring programs.
• Participates in community functions to promote and enhance the program.
• Provides individualized or group introduction to remediate barriers, enhance employability, job retention, and advancement.
• Performs other related duties as assigned by the Program Coordinator.

Qualifications

A Bachelor’s degree in education, social work, psychology, humanities, business, or industrial relations; or, six years of demonstrated employment experience related to career pathways. An ability to read, analyze, and interpret action plans and/or company policies and procedures. Ability to write reports, business correspondence, case management notes, procedure manuals, and job descriptions. Ability to effectively present information and respond to questions from job seekers, agencies, public groups, employers, and the general public. Must possess Basic Computer Skills. Individuals employed in this position must be able to lift a maximum up to 40 pounds with or without an accommodation. As this job will require significant travel, a valid driver’s license and adequate transportation is necessary to perform this job.