Demo

Senior Business Systems Analysis & Automation Professional

Humana
Indianapolis, IN Full Time
POSTED ON 3/20/2025
AVAILABLE BEFORE 4/18/2025

Become a part of our caring community and help us put health first

Do you have experience with data integration activities utilizing the Salesforce CRM and cloud platforms and consider yourself detail-oriented, organized, and a strong communicator? Do you have a desire to work for a Fortune 50 Company with great benefits? Then we have a role for you! Humana is seeking a Senior Business Systems Analysis Professional who is highly skilled in data integration with a focus on the Salesforce CRM and Snowflake and has the ability to be a strong communicator and collaborator working with stakeholders across multiple enterprise teams.

The Senior Business Systems Analysis Professional will be responsible for managing and executing data integration activities between Salesforce CRM and the Snowflake cloud platform. Involves collaboration with various stakeholders across multiple enterprise teams to gather requirements, draft data usage agreements, and share data in a compliant manner. Responsible for making independent decisions related to work prioritization and timeline commitments utilizing Agile methodology. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction.

Support data integration activities between Salesforce CRM, the Snowflake cloud platform, and other enterprise systems

Manage secure, efficient data sharing solutions to downstream consumers

Partner with Retail Sales Leaders, operations teams, subject matter experts, training, and IT Teams to develop and deploy continuous improvement initiatives across the organization focused on data integration and sharing

Collaborate with business stakeholders and translate those into technical requirements

Follows and support data governance best practices within the team and across MarketPoint

Cultivate relationships with multiple internal Business and IT partners

Initiate and facilitate meetings to identify, document, and prioritize business technology needs that align with department deliverables and organizational goals

Champion the customer by accurately representing their prioritized needs in the requirements, development, and testing phases of each project

Implement Change Management processes as needed to maintain accurate requirements dependencies and documentation

Use your skills to make an impact

Required Qualifications

Experience in integrating Salesforce CRM with cloud platforms like Snowflake for the purpose of data enrichment and sharing

Experience using Power BI, T-SQL, PL-SQL, Toad or Azure to analyze and interpret data

5 years of experience in information technology, process management, business administration, communication, or a related field

Strong understanding of ETL / ELT processes, data integration, and in SQL or other scripting for data transformation

Proven ability to work with cross-functional teams and manage medium to large scale integration projects

Knowledge of data governance, security, and compliance frameworks

Proficiency in documentation tools and software such as Microsoft Office Suite, Lucidchart, or similar

Strong attention to detail and organization skills

Excellent written and verbal communication skills for stakeholder engagement and requirement gathering

Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

Bachelor's, MBA or other Advanced Degree

Certification in Salesforce (e.g., Salesforce Integration Architecture Designer)

Certification in Snowflake (e.g. SnowPro Core)

Certifications in data engineering or cloud platforms (e.g. AWS, Azure, GCP)

Certification in process improvement methodologies (e.g., Six-Sigma, Lean)

Experience with Agile development processes and user story writing

Certification in project management (e.g., PMP)

Working knowledge of ad-hoc query tools and data repositories that support data extraction and manipulation

Ideal candidate will live w / in 50 miles of Louisville KY

Live in KY, IN, OH or TN

Additional Information

Some nights or weekends may be required to support production turn activities.

To ensure Home or Hybrid Home / Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home / Office associates must meet the following criteria :

At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested

Scheduled Weekly Hours

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

80,900 - $110,300 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About us

Humana Inc. (NYSE : HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Salary : $80,900 - $110,300

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