What are the responsibilities and job description for the Senior Product Owner position at Humana?
Become a part of our caring community and help us put health firstThe Senior Product Owner will work within the Data and Analytics team. This team is focused on data, reporting, and data science supporting Humana’s Service Operations and on converting data to actionable insights for our business partners who can utilize this to reduce administrative cost and improve the customer’s experience.The Senior Product Owner is responsible for conveying product vision and roadmap to an Agile delivery team by defining user stories and prioritizing product backlog. The Senior Product Owner work assignments involve moderately complex to complex issues where the analysis of situations or data requires an in-depth evaluation of variable factors.What you can expect in a Senior Product Owner role at Humana : Delivers new data products to meet business needs within a specified scope, while aligned to enterprise objectivesWorks closely with Product Managers as epics and features are created to develop the product backlog and the roadmapLiaises with stakeholders and the development team ensuring the right product is being built, in the right order, within budget and by the deadlineServes as the Agile team's primary contact for information, work prioritization, and decision-makingCollaborates effectively with cross-functional teams to define product requirements and prioritize features, ensuring alignment with business goals and customer needsServes as the primary point of contact between the product team and engineering teams, facilitating communication and ensuring clear understanding of requirementPrioritizes and manages product backlog, working closely with engineering teams to deliver high-quality solutionsUtilizes agile methodologies to drive product development, including sprint planning, backlog grooming, and daily stand-upsGathers and analyzes feedback from stakeholders and end-users, incorporating insights to continuously improve product features and functionalityTracks and reports on key performance metrics to measure product success and inform decision – makingTranslates the business needs to technical requirementsDefines user stories and acceptance criteriaAccepts stories through post-production validationUse your skills to make an impactRequired Qualifications3 or more years of experience as a Product Owner (Ideally with Data Products and in an enterprise environment)Knowledge of Systems Development Life Cycle, Waterfall, or Agile Development Methodologies2 or more years of project leadership experienceWorking knowledge of Azure Dev Ops (ADO)Ability to communicate effectively and deliver presentations to leadersStrong verbal and written communication, organizational, meeting facilitation and negotiation skillsCritical thinker who can anticipate team needs and take initiative to present ideas, ask the right questions and deliver the highest quality workProblem solver who can find viable solutions that meets business needs, absent from all ideal tools and resources.Ability to prioritize and handle multiple tasks with concurrent deadlinesPreferred QualificationsBachelor's Degree in Computer Science, Information Technology, Health Information Systems or a related technical fieldSAFe Agile POPM certificationExperience with Genesys or other consumer experience equivalent platformsAgile / Scrum certification (Agile Practitioner, Scrum Alliance, etc.)Knowledge of the healthcare insurance industryExperience with call centersExperience producing metrics, measurements and trend reportsExperience in problem analysis and processKnowledge of Snowflake or other cloud platformsAdditional InformationWork Style : RemoteWork at Home / Remote Requirements : To ensure Home or Hybrid Home / Office associates’ ability to work effectively, the self-provided internet service of Home or Hybrid Home / Office associates must meet the following criteria : At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggestedSatellite, cellular and microwave connection can be used only if approved by leadershipAssociates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.Humana will provide Home or Hybrid Home / Office associates with telephone equipment appropriate to meet the business requirements for their position / job.Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA informationHireVue Statement : As part of our hiring process for this opportunity, we will be using an exciting interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.Scheduled Weekly Hours40Pay RangeThe compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.$94,900 - $130,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and / or individual performance.Description of BenefitsHumana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline : 01-17-2025About usHumana Inc. (NYSE : HUM) is committed to putting health first – for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.Equal Opportunity EmployerIt is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or veteran status. It is also the policy of Humana to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
Salary : $94,900 - $130,500