What are the responsibilities and job description for the Senior Product Owner, Advisor Digital Strategy position at T. Rowe Price?
Role Summary
The US Intermediaries (USI) Client Experience team at T. Rowe Price is seeking an experienced Senior Product Owner to lead the team responsible for the Advisor digital experience. The Senior Product Owner, USI Client Experience is responsible for creating compelling client experiences designed to drive profitable actions. In this capacity, the incumbent identifies or applies trends in digital and client behavior. The role may provide inputs and recommendations for investment product strategy as well as product development, services, and digital client experience. The Senior Product Owner works closely with senior business leaders, Product & Marketing, and Technology partners to understand client needs and translate them into digital strategies that drive engagement, deepen relationships with the firm, increase retention, increase satisfaction and loyalty, and generate net new flows.
Responsibilities
Experience discovery and strategy :
- Document and analyze the current state of the customer experience. Identify business problems and opportunities to drive business value via use cases and user journeys.
- Conceives, develops, and implements digital product solutions, or services aimed to improve the investment product client experience for US Advisors.
- Independently leads initiatives in support of the business vision by developing the business case, aligning resources, developing communication plans.
Experience design :
Experience delivery :
Experience measurement :
People Leader and Mentor :
Qualifications
Required :
Preferred :
FINRA Requirements
FINRA licenses are not required and will not be supported for this role.
Work Flexibility
This role is eligible for hybrid work, with up to two days per week from home.
Base Salary Ranges
Please review the job posting for the location of this specific opportunity.
108,000.00 - $184,000.00 for the location of : Maryland, Colorado, Washington and remote workers
119,000.00 - $203,000.00 for the location of : Washington, D.C.
135,000.00 - $230,000.00 for the location of : New York, California
Placement within the range provided above is based on the individual’s relevant experience and skills for the role. Base salary is only one component of our total compensation package. Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance.
Commitment to Diversity, Equity, and Inclusion
We strive for equity, equality, and opportunity for all associates. When we embrace the power of diversity and create an environment where people can bring their authentic and best selves to work, our firm is stronger, and we create greater value for our clients. Our commitment and inclusive programming aim to lift the experience for each associate and builds allies for our global associate community. We know that a sense of belonging is key not only to your success at the firm, but also to your ability to bring your best each day.
Benefits
We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.
Featured employee benefits to enrich your life :
Competitive compensation
Annual bonus eligibility
A generous retirement plan
Hybrid work schedule
Health and wellness benefits, including online therapy
Paid time off for vacation, illness, medical appointments, and volunteering days
Family care resources, including fertility and adoption benefits
Our policies may change as our working lives evolve. Yet, our commitment to supporting our associates’ well-being and addressing the needs of our clients, business, and communities is unwavering.
T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.
Salary : $135,000 - $230,000
