What are the responsibilities and job description for the Satellite Shelter Manager - von Arx Adoption Center position at Humane Society Naples?
Humane Society Naples is accepting applications for the position of Satellite Shelter Manager at our von Arx Adoption Center. The Satellite Shelter Manager is responsible for leading a team of employees and volunteers in the care of dogs and cats residing at our von Arx facility. The Satellite Shelter Manager oversees general operations, supervises and trains personnel, ensures excellence in animal care, and promotes safety. As Satellite Shelter Manager, you will change the lives of companion animals in need as well as lead, develop, and inspire a team of animal care professionals.
Schedule: This position is five days per week on site, 8am - 5pm. Our locations are open seven days per week, so some weekend availability is required.
Primary Responsibilities:
Schedule: This position is five days per week on site, 8am - 5pm. Our locations are open seven days per week, so some weekend availability is required.
Primary Responsibilities:
- Lead, manage, and supervise Satellite Shelter employees and volunteers in the performance of their assigned tasks, including training, scheduling, assignments, performance feedback, evaluations, and corrective action.
- Ensure quality humane care of shelter dogs, cats, and other small mammals, following company SOPs and industry best practices
- Ensure that all instructions from the Chief Medical Officer or other Veterinarian, COO, or Behaviorist are followed, including but not limited to medication and medical exam schedules, physical therapy, or behavioral management protocols
- Working with the Shelter Manager in HSN’s main location, coordinate transport of dogs, cats, and other small mammals to and from the Satellite Shelter
- Maintain supplies inventory
- Maintain accurate records, including but not limited to ShelterLuv
- Provide required reports and documentation to the Finance Department
- Supervise, facilitate, and conduct companion animal adoption matches as needed
- Ensure the security and safety of the satellite shelter after hours using closing SOPs and attention to detail
- Develop a strong, positive, and respectful working relationship with staff, volunteers, vendors, and shelter companion animal residents
Knowledge, Skills, and Abilities:
- Ability to build, lead, and manage a team comprised of paid employees and unpaid volunteers
- Ability to handle dogs, cats, and other companion animals of all sizes, ages, temperaments and needs safely and appropriately
- Extensive knowledge of companion animal health, behavior, socialization, and husbandry/care/enrichment best practices
- Familiarity with and endorsement of best practices in “open adoptions”
- Patience and tact with sensitive and passionate personnel involved in the care of shelter animals
- Strong interpersonal skills and emotional intelligence
- Excellent writing skills
- Highly organized and able to manage multiple projects
- Computer proficiency, including data entry and Microsoft Office
- Familiarity with ShelterLuv preferred, or ability to quickly learn new software
- Use and understand common companion animal care and veterinary terminology
- Ability to maintain a positive and professional demeanor at all times
- Fluency in English is required
The following physical requirements are considered essential to this position:
- The ability to see at approximately 20/20 vision with or without assistive devices
- The ability to hear or read lips with or without assistive devices
- The ability to use arms, hands, and fingers, including fine motor movements
- The ability to independently lift up to 40 lbs
Personnel in this position can expect to engage in moderate physical labor, including but not limited to bending, stooping, crouching, pushing, pulling, and lifting, as well as sitting or standing for long periods of time.
Education and Experience:
- High school diploma or GED required; Associate’s or Bachelor’s degree preferred
- Minimum 3 years of experience caring for and handling companion animals in an animal shelter, veterinary clinic, or other professional animal care setting
- Minimum 2 years of experience supervising and managing personnel, preferably in a professional animal care setting
- Minimum 2 years customer service experience
Pay and Benefits:
- $55,000 annually
- A generous benefits package that includes:
- Paid Time Off and Holiday Pay
- Paid Parental Leave
- Medical, dental, and insurance benefits
- Retirement plan available; matching funds after 1 year
- Free $25k life insurance policy
- Discounts on veterinary services
Application Instructions
- Apply online at https://hsnaples.org/careers
- All communication with candidates will be over email and/or text - check your spam folder!
- If you have technical issues or questions, please email hr@hsnaples.org
- No phone calls or walk-ins please
Salary : $55,000
