Quality Assurance Associate (Food)

POSITION TITLE: QUALITY ASSURANCE ASSOCIATE

REPORTS TO: ASSOCIATE DIRECTOR, QUALITY

LOCATION: Morristown, NJ

OVERVIEW

The Quality Assurance Associate will work closely with the Associate Director, Quality, and collaborate across departments such as Operations, Sales, Medical & Scientific Affairs, and Innovation. This role requires a solutions-oriented individual who can optimize customer and partner experiences with a consultative, resourceful approach.

Key responsibilities include:

• Managing customer inquiries with available documentation and liaising with suppliers to address product and facility-related questions.
• Reviewing SIDIs and supporting documents (e.g., Specifications, SDSs, Flow Charts, Allergens, GMOs, BSE/TSE, Nutritionals, Test Methods, Third-Party Certifications) for Product Approval, Supplier Approval, Customer Requests, and Change Control.
• Analyzing customer specifications for alignment with supplier specifications for product approvals, orders, and customer requests.
• Supporting sample requests to ensure proper storage, stocking, and dispatch of products with the necessary documentation.
• Following the Product Release process to ensure that all products meet specifications and testing requirements before release.
• Uploading and maintaining current technical documents in Compliance Quest.
• Performing other duties as assigned by the Associate Director, Quality and Vice President, Quality.

QUALIFICATIONS:

• Education: A Bachelor’s degree is not required. Relevant experience and knowledge in food science or related fields are preferred.
• Experience: Minimum of 2 years of relevant experience (experience in Quality Assurance in the food industry is required).
• Knowledge, Skills, and Abilities:
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
• Familiarity with U.S. FDA food and dietary ingredient regulations, HACCP/HARPC, manufacturing processes, and test procedures.
• Experience with CRM software (Salesforce) and Quality management software (Compliance Quest) is desirable, with the ability to quickly learn new tools.
• PCQI certification is a plus, but not required.
• Fluent in English with excellent verbal and written communication skills.
• Strong problem-solving abilities and attention to detail.

COMPENSATION & BENEFITS:

• Base Salary: $65K - $70K
• Bonus: 5% - 10% based on performance
• Hybrid Mon-Thu in Office, Friday WFH
• Benefits: Health, dental, vision, and 401K (employee contribution) begin on Day 1. 401K kicks in after 6 months.
• Parking: Paid parking passes provided by the company.

SELLING POINTS:

• Established 70 year company with a solid reputation and strong company culture.
• Entrepreneurial work environment with room for growth and advancement.
• Positive and supportive company values.