Occupancy Clerk-Receptionist AH

GENERAL STATEMENT OF POSITION
Under general supervision, the Occupancy Clerk is responsible for assisting the Occupancy Specialist as needed with set up and/maintaining resident records and accounts receivable systems utilizing Real Page Software or successor programs; as well as performing general clerical functions and office duties. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Full-time, Monday-Friday 8:00am-5:00pm.

Pay rate for this position is $20.00-$22.00 per hour depending on experience.

ESSENTIAL FUNCTIONS
The following duties are normal for this position. These are not exclusive or all-inclusive. Other duties may be required and assigned.

Work Duties

Occupancy Clerk

• Assists Occupancy Specialist with aspects of processing information from tenants in order to initiate and follow through with all aspects of Resident recertification and interim recertification; enters information on computer; complies with agency regulations such as HUD, tax credit, CHFA, RHCP regarding notification, verification and record keeping.
• May assist Occupancy Specialist or Administrator in collecting information and figures for budget preparation and finalization.
• Collects and receipts monthly rents using One Site; prints out and monitors deposit, Excess Income and Tenant Assistance reports.
• Assists with processing accounts receivable; prepares Section 8 vouchers, collects rents, prepares receipts and maintains aging reports for Administrator.

Receptionist

• Greets and gives directions or information to residents, team members, visitors, guests and vendors.
• Answers all incoming calls in a professional manner using a telephone console or switchboard; locates individuals, takes messages if necessary; may receive/transmit fax messages.
• Maintains current files of emergency information on all residents
• Performs filing and general clerical duties; may type correspondence, reports and/or other assignments for various departments.

MINIMUM REQUIREMENTS

• 1 to 2 years of office experience, affordable housing property management preferred or any equivalent combination of education and experience.

What's in it for you?

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members:

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25 Tax per line Cell Phone Plan
• Tuition Reimbursement
• 5-star employer-paid employee assistance program
• Find additional benefits at www.HGcareers.org

Part-Time/Per Diem Team Members:

• Medical benefits start the 1st of the month following your start date
• Matching 401(k)
• $25 Tax per line Cell Phone Plan

Come see what HumanGood has to offer!