Post-Acute Liaison

Under general supervision, the Post-Acute Liaison is responsible for generating business from referrals sources to meet the community’s revenue and census goals. The majority of this position is spent in outside sales; developing relationships with community hospitals, physician offices, community health clinics and other community outreach programs. This position contributes to the success of Human Good by coordinating external professional relationships for the community as a whole with an emphasis in skilled nursing components of senior living in an effort to achieve the highest possible occupancy within budgetary and regulatory guidelines. As a representative and team member of the company, this position is expected to present oneself in a manner that reflects professionalism and ensures resident satisfaction.

Full-time Salaried

Salaried: $62K- 65K

Monday- Friday, Business Hours

Work Duties

• Engage in occupancy growth, partnership development and integrated health system strategy work.
• Helps manage referral software and systems utilized by health systems to maximize timely response and conversation rates.
• Maintain a log of daily external strategy work; report out on external activities at strategy meetings.
• Collaborate with ED, NHA, DON, Medical Director, DOR and other key team members to maximize competencies in short-stay rehab program with ongoing development of niche and specialty programs to align with strategic physician and health system partnerships.
• Meet with patients and family at hospital to educate on short-stay program and benefits while building trust in a seamless transition to post-acute.
• Foster strategic relationships and alignment with assisted living, home health and other community based service providers.
• Utilize data analytics and outcome performance measures to demonstrate competencies and value in accountable partnerships.
• Interpret financial reports and support desired payer mix budget goals.
• Develops and fosters partner relationships with hospitals and key physician groups.
  
  

Minimum Requirements

Education –

• Bachelor’s Degree preferred, Therapist (PT, OP, or SP), LCSW, Nurse, MPH, or Marketing Specialist.
  
  

Experience/Training –

• Two or more years in a related field that demonstrates the ability to work in a long term care setting, preferably with geriatric residents, admissions and a marketing background
• Medical or business office education or training desired,
• Clinical license such as RN, LVN, RT, IT or SLP preferred.
  
  

Certificates, Licenses, Registrations –

• Valid driver’s license
  
  

As the largest nonprofit owner/operator of senior living communities in California and one of the largest in the country, we are more than just a place to work. We are here to ensure that all we serve are provided with every opportunity to become their best selves as they define it, and this begins with YOU.

At HumanGood, we offer the opportunity to be part of something bigger than yourself on top of an incredible package of benefits and perks for our part-time and full-time Team Members that can add up to 40% of your base pay.

Full-Time Team Members

• 20 days of paid time off, plus 7 company holidays (increases with years of service)
• 401(k) with up to 4% employer match and no waiting on funds to vest
• Health, Dental and Vision Plans- start the 1st of the month following your start date
• $25 Tax per line Cell Phone Plan
• Tuition Reimbursement
• 5-star employer-paid employee assistance program
  
  

Find additional benefits here: www.HGcareers.org

Part-Time/Per Diem Team Members

• Medical benefits start the 1st of the month following your start date
• Matching 401(k)
• $25 Tax per line Cell Phone Plan
  
  

Skills

Required

• Outlook
• MS WORD
• MS Excel