Financial Office Assistant (Sarasota, FL)

Financial Advisor Assistant
Financial Office Assistant
(Financial Services Firm)

Our client’s Financial Services Firm located in the Sarasota, FL area is looking to add a key employee to the Team. They are seeking a professional Financial Advisor Assistant / Financial Office Assistant who is ready to help an already thriving company. They are looking for a hard-working, detail-oriented employee with positive energy, who possesses great people skills and has a “team player” mentality. If you want to join a Financial Advisor Team that has extensive experience in the industry, is dedicated to their clients & staff and has created a culture of success, this may be a good fit for you!

MINIMUM QUALIFICATIONS

• 2 years of Administrative Support experience in a professional office environment
• 2 years of Customer Service experience in a professional office environment
• 2 years of Financial Services / Wealth Management / Insurance industry experience
• CRM / Office Software experience (Example: Salesforce, Redtail, DocuSign, Adobe, Etc.)
• Advanced Technology Skills and use of MS Office (Outlook, MS Word, Power Point, Excel, Etc.)
• Video Meeting Application experience (Example: Zoom, Go-To-Meeting, MS Teams, Skype, etc.)

PREFERRED QUALIFICATIONS

• SIE (Securities Industry Essentials) Certification is preferred
• Active and/or expired FINRA Licensing is preferred
• Degree / Certificate in Business Administration, Finance, or related field of study is preferred

ROLE DESCRIPTION Prioritizing client needs and helping to create solutions is an important part of their culture and at the core of everything our client does. In providing excellent administrative support and client service as a Financial Advisor Assistant / Financial Office Assistant you will:

• Be the first point of contact, greeting clients in-person, by phone, email, video call, etc., in a warm, friendly manner
• Initiate and track client paperwork and account transaction effectively (Example: New/Existing account paperwork processing, transfers, contributions, payment processing, etc.)
• Follow up on pending business with companies and clients
• Complete other various industry specific administrative tasks within established filing and paperwork timelines/deadlines
• Update CRM System and client data to reflect most current and accurate information
• Ensure inquires and concerns are addressed and resolved, achieving expected service levels
• Provide both pre/post Client Meeting Support for the Financial Advisor(s)
• Provide thorough, high-quality research, problem solving and issue resolution
• Ensure client business flow and communication expectations are met
• Manage Financial Advisor(s) calendar appointments, travel, meetings, etc. as needed
• Assist in monitoring Financial Advisor(s) emails, calls, communications as needed
• Develop effective working relationships with the Financial Advisor(s), company staff, and vendors to ultimately provide effective, high-quality service for clients
• Provide effective, high-quality service for clients

REQUIRED SKILLS

• Excellent interpersonal, written, and verbal communication
• Exceptional customer service and client-centric mindset
• Ability to prioritize projects and manage time
• Self-directed initiative and follow through
• Ability to thrive in a fast-paced, but fun office environment
• Excellent organization & administrative support skills
• Ability to adapt as situations or business demands change
• High level of confidence, perseverance, and a desire to succeed in a goal-oriented environment
• Attention to detail and ability to closely follow office processes & policies
• Willingness and desire to be part of a team environment and learn through a mentoring relationship
• Ability to adhere to complex regulatory, compliance and client privacy requirements

COMPENSATION

• $50,000 - $70,000 Annual Base Salary
  *Based Upon Experience, Licensing and/or Certifications*
• Medical, Dental, Vision Insurance Contribution SIMPLE IRA
• Monday-Friday Hybrid Work Schedule Great Work/Life Balance
• Generous PTO Policy & Paid Holidays
• Career Growth Opportunities

Presented by Humans Being Resources, Inc. Thank you for your interest in our client’s Financial Advisor Assistant / Financial Office Assistant position in the Sarasota, FL area. Humans Being Resources, Inc. is a Talent Acquisition and Personnel Solutions company. We are not a temp/staffing agency and at no point will you be applying for employment with our company. We assist our clients with their direct-hire, permanent-placement hiring needs. When replying to this communication via email, text, SMS or call, you agree that Humans Being Resources, Inc. can contact you via email, text, SMS or call. To “Opt-Out” of these communications, please reply “STOP” to any communications received. When being considered for this position you may be asked to participate in personality profiling, skills assessments and/or phone/video interviews. If you feel that you meet the requirements for this position, please submit your resume today!