What are the responsibilities and job description for the Restaurant Receptionist position at Humanzlab?
Position: Restaurant Receptionist
Location: Miami, FL
Job Type: Full-time / Part-time
Pay: $18 - $22 per hour plus service charge
Reports To: Restaurant Reservations Manager
About LPM Miami
LPM Miami is an elegant and vibrant dining destination, known for delivering an exceptional guest experience with a perfect blend of sophistication and warmth. Inspired by the flavors and culture of the French Riviera, we provide world-class service in a lively and welcoming atmosphere.
Job Summary
We are seeking a friendly, professional, and customer-focused Receptionist to join our team at LPM Miami. As the first point of contact for our guests, you will be responsible for creating a warm and inviting atmosphere while efficiently handling reservations, inquiries, and front desk operations.
Key Responsibilities
- Guest Relations: Greet guests with a warm welcome, ensuring a seamless arrival and departure experience.
- Reservations & Seating: Manage bookings via phone, email, and online platforms while coordinating seating arrangements.
- Communication: Provide accurate information regarding the restaurant’s menu, services, and events.
- Organization: Maintain a clean and orderly front desk area, ensuring all guest requests are handled efficiently.
- Problem-Solving: Address guest inquiries, special requests, and concerns with professionalism and courtesy.
- Collaboration: Work closely with the management and service teams to ensure smooth restaurant operations.
Requirements
- Prior experience in a receptionist, host/hostess, or customer service role (preferably in hospitality).
- Excellent communication and interpersonal skills.
- Strong organizational abilities with attention to detail.
- Ability to multitask and work in a fast-paced environment.
- Proficiency in reservation software (e.g., OpenTable, Resy) is a plus.
- A polished, professional appearance and positive attitude.
- Availability to work flexible shifts, including evenings, weekends, and holidays.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Evening shift
Experience:
- Reception/Hostess/Host: 2 years (Preferred)
Ability to Commute:
- Miami, FL 33131 (Required)
Ability to Relocate:
- Miami, FL 33131: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $22
