Rapid Rehousing Case Manager

Position Summary

Reporting to the HCRP Program manager, the Rapid Rehousing Case Manager assists clients in obtaining safe, affordable, quality housing rapidly and maintaining safe, stable, affordable housing long term. In addition, this position will work with clients to increase income, ensure health insurance coverage and help those who are able to work secure employment.

Position Responsibilities

Mission

• Reflects in all matters the values, ethics and purposes stated in the HM Housing mission, vision and core values.
• Reflects in words and deeds a primary commitment to bringing a more abundant life to all residents we serve.
• Builds and promotes a diverse and inclusive work force.

Case Management

• Complete coordinated intakes, assessments, and screenings to determine housing eligibility based on HUD guidelines
• Completes housing inspections according to established protocol
• Complete person-centered, strengths-based housing plans that identify barriers to housing and set a path to housing stability; reviewed and updated monthly
• Support in designing and implementing safety plans when needed
• Home visiting at a minimum of once per month, with each client enrolled in the program
• Provide case management services focused on increasing income, access long-term housing subsidies, establishing and/or expand family and community-based supports, and assisting in increasing access to mainstream services
• Develop a relationship within the homeless service system
• Assist in program development and quality assurance activities as directed by the HCRP Program Manager
• Assist clients with locating available housing units, the leasing process, landlord mediation, and tenant/landlord rights and responsibilities
• Submit requests for rental payments for clients enrolled in the RRH program
• Attend Continuum of Care and other housing meetings
• Assess the need for crisis intervention services and/or advocacy
• Attend all meetings as required
• Participate in the annual Point-in-Time count
• Attend required trainings and workshops

Additional Responsibilities:

• Enforce all guidelines and submit incident reports when appropriate
• Attend monthly community meetings, meetings with supervisors and staff meetings as scheduled
• Apprise HCRP Program Manager of client issues
• Responsible to read all emails in a timely manner to ensure you are up to date with current information pertaining to the clients and program
• Complete monthly report and all assigned administrative tasks in a timely manner
• Travel as required. Utilize organization van to transport clients to a variety of appointments and as otherwise directed by HCRP Program Manager
• Assist with donations pick-ups and distribution when necessary
• Follow established policies and protocols for the organization
• Provide clients and their household members with risk assessment, safety planning, goal setting, resources and referrals to other support services
• Documentation:

- Maintain accurate and up to date files and records to include required

documentation and confidential case management notes

- Maintain accurate statistics, which include intakes and logs; enter all

data into appropriate database

- Submit annual report to the HCRP Program manager 30 days after the

grant end date

-Document all client and program data within 48 hours of contact

-Run an HMIS report quarterly and send to HCRP Program Manager

Qualifications:

• Computer skills to include ability to work in the following basic Microsoft Programs: Outlook, Excel and Word. Must be a person-centered team player, able to balance multiple tasks, open to change and have the ability to learn the landlord management / homeless management information software program. Ability to interact with participants/residents in a manner consistent with the mission and core values of Humility of Mary Housing is required
• Minimum Bachelor’s degree with concentration in Counseling, Social Health or Human Services or equivalent experience
• Must be able to lift 25lbs
• Must have a valid Ohio driver’s license and reliable transportation
• Knowledge of community resources
• Willingness to learn how to navigate multiple systems including housing, health, employment, substance use disorder treatment and government benefits
• Effective oral and written communication skills; basic computer skills
• Ability to maintain service records, complete accurate statistical and narrative reports and submit them in a timely fashion in accordance with program requirements
• Ability to work as an individual as well as a team member
• Strong organizational and interpersonal skills
• Ability to be flexible and juggle multiple demands

Working Conditions

Normal office working conditions. The employee conducts the day-to-day requirements of his or her job in a typical office environment, utilizing a computer and working at his/her own desk and other areas of the office. The noise level in the work environment is usually moderate. Willingness and ability to travel to multiple agency facilities and other meetings that may be required.

Usual Physical Demands

The following physical demands are typically used to perform this job’s essential duties and responsibilities. They are not qualification standards, rather they may be used to help the colleague, employee, or applicant identify where and how reasonable accommodations may be made when an otherwise qualified person is unable to perform the job’s essential duties due to an ADA disability.

While performing the duties of this job, the employee frequently exhibits manual dexterity when working on the computer, and frequently talks and hears when working with job contacts. The employee frequently sits for extended periods of time, and occasionally stands and walks. Vision demands include close, relatively detailed vision, with the ability to adjust focus when typing and reading a computer screen and documents. Employee regularly lifts items up to 10 pounds, and occasionally lifts items up to 25 pounds.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Ability to Commute:

• Lorain, OH 44055 (Required)

Ability to Relocate:

• Lorain, OH 44055: Relocate before starting work (Required)

Work Location: In person

Salary : $17 - $19