What are the responsibilities and job description for the Epic Credentialed Trainer position at Hummingbird?
Hi. We're Hummingbird.
We're elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most - caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.
Summary
Employment Eligibility : Candidates must be legally authorized to work in the United States without sponsorship.
FLSA Status : Non-Exempt
Compensation : Starting at $33.00 per hour
Work Location : Riverside, California. Hybrid position. Required onsite 2X a week.
Travel : No
Benefits Eligible : Yes
People Manager : No
As an Epic Credentialed Trainer at Hummingbird, you'll play a crucial role in ensuring the effective adoption and use of Epic by providing hands-on instruction and continuous support to end users. This position focuses on delivering training and offering ongoing assistance to maximize user proficiency and efficiency. Collaborating with your Principal Trainer, you will contribute to the design, development, and implementation of training initiatives that directly impact the quality of patient care.
Responsibilities
Training Delivery
- Conduct new hire and continuing education training sessions for clinical and some knowledge of non-clinical end users in live and virtual classroom and office settings.
- Assist with administering proficiency assessments and class evaluations, providing input for continuous improvement.
- Support accurate tracking of end user attendance, course completion, and testing in the Learning Management System (LMS).
- Assist in setting up and dismantling training classes, ensuring the availability of necessary supplies.
- Support Super Users and end users on application and workflow content and best practices to enhance proficiency and performance.
- Assist in testing and updating training delivery collateral under supervision from the Principal Trainer or Training Manager.
User Support and Troubleshooting
Required & Desired Skills
Required Skills and Experience
Desired Skills and Experience
LI-HB1
The Hummingbird Approach
We value a team that brings diverse perspectives and experiences to the work we do. While there are many ways to do this, people who are successful at Hummingbird :
Equal Opportunity Statement
Hummingbird Healthcare is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected characteristic. We value the talents of individuals from all backgrounds and actively seek a diverse workforce.
Our mission is to provide a fair and inclusive recruitment process for everyone, and reasonable accommodations are available to any applicant who may need them. Please reach out to talent@hummingbird.healthcare to request accommodations and we'd be happy to chat.
Salary : $33