Office Manager

DUTIES & RESPONSIBILITIES: 

• Manage the office staff responsibilities and performance.
• Coordinate the hiring and on-boarding process for front office staff.
• Verify hours daily for payroll process.
• Organize and monitor office operations and procedures such as preparation of payrolls, information management, filing systems, requisition of supplies, and other clerical services.
• Maintain daily/weekly reporting of client activity tracking to maintain targeted participation rates in partnership with the Accounts Manager.
• Oversees all IT problems to include phones and computer systems.
• Responsible for purchasing needed office equipment to include computers, desks, etc.
• Research and develop resources and practices that create timely and efficient workflow.
• Maximize office productivity through proficient use of appropriate software applications.
• Establish uniform correspondence practices and procedures.

• Formulate procedures for systematic retention, protection, retrieval, transfer, and disposal of records.
• Plan office layout, manage office budget, and initiate cost management programs.
• Review clerical and personnel records to ensure completeness, accuracy, and timeliness.
• Complete all required training and work with HR to ensure front office staff training is complete.
• Adhere to all company policies and procedures.
• Maintain contact with customers and outside vendors.
• Perform other related duties as requested or assigned.

MINIMUM QUALIFICATIONS: 

• Minimum Education: Bachelor’s Degree
• Minimum Experience: 3-5 Years
• Preferred Experience: 7 Years, or equivalent combination of education and experience.

COMPETENCIES: 

• Leadership experience – strong ability to lead an office staff
• Strong organizational skills
• Analytical thinking
• Problem identification and resolution
• Detail oriented
• Oral and written communication skills

• Time management skills to include prioritization and managing multiple demands
• Active listening
• Critical thinking

This description is intended to be generic in nature. It is not intended to determine specific duties and responsibilities of any particular position. It is not intended to limit in any way the right of supervisors to assign, direct and control the work of employees under their supervision. Essential functions and overtime eligibility may vary based on the specific tasks assigned to the position.