What are the responsibilities and job description for the Hotel Receptionist - 2nd and 3rd shift position at hunter arms hotel?
Full description
We are looking for a 2nd and 3rd shift agent. This individual must be available to work at 3-5 shifts a week. Responsibilities include:
- Greet all guests and make them feel welcome.
- Book reservations for guests and owner, process check-in/check-out of guests, process any guest credits and/or charges, etc.
- Contacting guests and welcoming them upon their arrival and exit.
- Act as an advocate for guests during their stay including efficient processing of all guest inquiries and/or complaints to appropriate personnel in order to maintain the highest level of guest satisfaction during their stay. Work closely with maintenance and housekeeping.
- Upon request, provide guests with information regarding local activities.
- Perform clerical duties such as answering phones, email correspondence, typing, filing, and computer data input processing as necessary.
- Help prepare for forecasts and audits This individual must be available to work all holidays and weekends.
Job Types: Full-time, Part-time
Pay: $12.00 - $14.00 per hour
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekend availability
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel experience: 1 year (Required)
Work Location: One location
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