Technician, Product Field Testing

Do you have a passion for product testing and all things automotive? We’re hiring a Product Field Testing Technician?for our company’s headquarters in Bridgeton, Missouri. If you possess:

• Associate or equivalent degree is Automotive, Mechanical, or Electrical Technology required

• 1-3 years' work experience in automotive repair or automotive service equipment field

Hunter could be a great fit for you! Family owned since 1946, Hunter Engineering is the global industry-leader in wheel alignment systems, wheel balancing systems, vehicle inspection systems, and more. Hunter equipment, made in America, is approved and used by vehicle manufacturers, tire companies, and dealers in over 130 countries. Hunter was named a 2023 finalist for Best Places to Work award by St. Louis Business Journal.

This role will conduct Beta testing of Hunter Engineering Company software, hardware, and other equipment with our industry partners.

As a Product Field Testing Technician:

What you will do:

Field Site Visits - Deployment & Expansion

• Tier 1 -Team site visits for product stakeholders to demonstrate customer concerns and field complaints during product testing cycle from Alpha, Beta, and Release

• Tier 2 – Hunter Team requested visits including multiple teams focusing on new installs, product deployment, and firsthand exposure to day-to-day shop workflow and operations

New Product Development - Early Involvement & Voice of the Customer

• Primary team support for new product development (NPD) process from project kickoff to steady state review after released

• Defining customer needs and site requirements during early development before deployment

Engineering Deviations - Engineering Managed & Tracked

• Monitor performance of EDs related to fitment, durability, ease of installation, an over rating compared to the standard part used in the MOS (improvement from our current process)

• Implementing ED process within our Engineering/Beta Request Application

Field Support - Service Lab & Marketing

• Analyze field reported problems and provide recommended final solutions

• Develop coursework and initiate Lunch & Learns with various teams to review new product operations from installation to overall functionality

Additional Qualifications Include:

• Associate or equivalent degree is Automotive, Mechanical, or Electrical Technology required

• 1-3 years' work experience in automotive repair or automotive service equipment field

• Understanding of automotive service equipment as it relates to equipment manufactured by Hunter Engineering Company

• Ability to adapt to ever changing priorities in a fast-paced environment.

• Ability to define problems, collect data, establish facts, and present logical conclusions based on customer experiences.

• Must have Microsoft tools and computer operating systems.

• Working knowledge of undercar service issues is a plus

• Great verbal and written communication skills

• Detailed oriented

• Work closely with cross-disciplinary teams to report and solve problems

• Ability to use hand tools and power tools.

• Ability to troubleshoot electrical & mechanical equipment issues.

Some Benefits and Perks Include:

• Industry Leading Healthcare

• Industry Leading Profit-Sharing Plan w/ Safe Harbor Contribution

• Generous Paid Time Away

• Tuition Reimbursement Program

• Parental Leave

Our people come first as we aim for excellence. We value work/life balance and take pride in our culture of excellence, respect, innovation, teamwork, and service to others. Will you join us in our mission to ‘align people and innovation to drive excellence?’