Billing Specialist

E-Billing Specialist

Cleveland, OH

70-75K

The Electronic Billing (eBilling) Specialist is responsible for the day-to-day operation of the firms eBilling processes in accordance with Firm guidelines and client guidelines. Although some direction is provided by the Director of Finance, the eBilling Specialist is under the direct supervision of the Billing Manager. This is a non-exempt position, and the individual is eligible for overtime pay.

E-Billing Specialist Responsibilities

• Involvement in general administrative and accounting support tasks, including but not limited to, preparation of client eBilled invoices, assisting with and the submission of all eBilled invoices through eBilling Hub or a clients preferred eBilling vendor(s), including any unique uploading requirements (i.e., cost backup, manual LEDES files, special reports, etc.).
• Manage the electronic invoice submission process to ensure timely and successful submission and approval. Monitor invoice validations, approvals, reductions, and rejections. Collaborate with the Billing Team to ensure prompt submission of invoices and resubmissions of rejected and / or appealed invoices.
• Identify, research, and troubleshoot rejected invoices and other issues as they arise so that electronic invoices are properly submitted and accepted by clients.
• Provide clients with Monthly Accruals, estimates and Budget reports.
• Ensure a smooth start-up for electronic billing for new clients and a seamless transition for existing clients moving from paper to electronic billing or clients moving between eBilling platforms.
• Communicate to appropriate Firm personnel the timeline for implementation and the client specific electronic billing system requirements. Identify and maintain electronic and client reference numbers to Firm matters in 3E.
• Ensure task and activity and cost code requirements are implemented and maintained as needed on matters in 3E.
• Determine the correct rates for new timekeepers and submit for approval through the electronic billing system.
• Ensure new timekeepers are accepted in a timely manner and follow-up as necessary to resolve any issues.
• Document and communicate the client rate submission process.
• Determine and submit billing rates to the clients electronic billing systems during the Firms annual rate review.
• Address and respond to questions from individuals Firmwide regarding electronic billing issues by acting as a helpdesk.
• Understand and ensure compliance with the requirements of all the electronic billing systems the Firm currently uses, and effectively communicate those requirements to the appropriate Firm personnel as needed.
• Understand the various Legal Electronic Data Exchange Standard (LEDES) billing formats (specifications, limitations, etc.) and work with the HUB Support team to implement and / or update formats according to client and / or vendor requirements.
• Produce reports to identify and track pertinent information and monthly invoice submissions.
• Assist with year-end billing and collection efforts related to eBilled invoices.

E-Billing Specialist Requirements